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var(--line);background:#fff;overflow:auto;min-height:0;padding:22px 21px}.contact-panel.empty{display:flex;align-items:center;justify-content:center;color:#adb5a0;font-size:11px}.contact-panel-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:26px;color:#9ca88c;font-size:9px;letter-spacing:1px;font-weight:600}.contact-card-avatar{display:flex;flex-direction:column;align-items:center;gap:12px;text-align:center;margin-bottom:25px}.contact-card-avatar .avatar{background:#edf2e3;color:#80915f}.contact-card-avatar h3{font-size:15px;font-weight:650;margin:0;color:#63734e;overflow-wrap:anywhere}.contact-card-avatar p{font-size:11px;color:#a3ad92;margin:0}.contact-info-item{margin-bottom:16px}.contact-info-item label{display:block;font-size:8px;text-transform:uppercase;letter-spacing:.8px;color:#a2ad94;margin-bottom:5px}.contact-info-item p{font-size:11px;color:#77896a;margin:0;overflow-wrap:anywhere}.contact-timeline{border-left:1px solid #e8edde;margin:10px 0 0 5px;padding-left:15px}.contact-timeline-item{position:relative;margin-bottom:17px;color:#93a27d;font-size:10px;line-height:1.6}.contact-timeline-item:before{content:'';position:absolute;left:-19px;top:6px;width:6px;height:6px;border-radius:50%;background:#a6bb91;border:2px solid #fff;box-sizing:content-box}.contact-timeline-item small{font-size:8px;color:#b2bba3;display:block}.contact-panel .btn{font-size:10px;padding:8px 10px}.contact-notes{white-space:pre-wrap;overflow-wrap:anywhere}.contact-tags{display:flex;gap:5px;flex-wrap:wrap}.contact-tags .pill{background:#f1f5e9;color:#90a070}.history-button{align-self:center;background:#edf2e6;border:1px solid #dce5cf;padding:6px 14px;border-radius:15px;color:#809169;font-size:10px}.channels-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:20px}.channel-card{padding:24px}.channel-card-top{display:flex;gap:12px;align-items:center;margin-bottom:20px}.channel-card h2{font-size:17px;font-weight:650;margin:0 0 5px}.channel-card code{font-size:11px;color:#8a9b7b}.channel-card-detail{font-size:11px;color:#91a17f;margin:9px 0;overflow-wrap:anywhere}.channel-card .action-row{margin-top:17px}.channel-card .btn{font-size:11px;padding:7px 10px}.qr-panel{text-align:center}.qr-panel img{display:block;width:260px;height:260px;max-width:100%;object-fit:contain;margin:18px auto;background:white;border:1px solid var(--line);border-radius:12px}.url-box{padding:12px;background:#f3f6f0;border:1px solid #e0e8d7;border-radius:8px;word-break:break-all;font-size:12px;width:100%;min-height:75px;color:#657c51}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:25px}.settings-grid .surface{padding:24px}dialog{border:1px solid #dce5d4;border-radius:18px;padding:0;max-width:min(740px,calc(100vw - 26px));width:660px;max-height:calc(100dvh - 40px);color:var(--ink);box-shadow:0 30px 100px #14281938;overflow:auto}dialog::backdrop{background:#12251c80;backdrop-filter:blur(3px)}.modal-heading{padding:23px 26px 18px;border-bottom:1px solid #edf1e6;display:flex;justify-content:space-between;align-items:flex-start;gap:15px;background:#fff;position:sticky;top:0;z-index:2;border-radius:18px 18px 0 0}.modal-heading h2{font-size:21px;letter-spacing:-.4px;font-weight:650;margin:0}.modal-heading .eyebrow{font-size:8px;margin-bottom:7px}.modal-content-body{padding:23px 26px 8px}.modal-content-body h3{font-size:13px;font-weight:650;margin:5px 0 19px}.modal-actions{padding:17px 26px 21px;display:flex;justify-content:flex-end;gap:9px;background:#fff;position:sticky;bottom:0;border-top:1px solid #edf1e6}.modal-content-body .notice{font-size:12px}#modal-error{margin:5px 26px 17px}.toast-stack{position:fixed;bottom:23px;right:24px;display:flex;gap:10px;flex-direction:column;max-width:390px;width:calc(100vw - 35px);z-index:9999}.app-toast{background:#fff;border:1px solid var(--line);box-shadow:0 8px 45px #2438171c;border-radius:12px;padding:14px 17px;display:flex;align-items:flex-start;gap:10px;font-size:12px;color:#627d50;animation:toast-in .2s ease-out}.app-toast.error{color:#a85246;border-color:#eed8cc}.app-toast button{margin-left:auto;border:0;background:transparent;color:#9ba38e;padding:0}.app-toast .icon{width:17px;height:17px}.app-toast .toast-body{padding:0;flex:1;min-width:0;overflow-wrap:anywhere}@keyframes toast-in{from{transform:translateY(8px);opacity:0}to{transform:translateY(0);opacity:1}}.auth-body{background:#fff}.auth-shell{min-height:100dvh;display:grid;grid-template-columns:1fr 1fr}.auth-story{background:var(--nav);padding:49px 12%;position:relative;display:flex;flex-direction:column;overflow:hidden}.auth-story:before{content:'';position:absolute;width:600px;height:600px;border:1px solid #85b49b13;border-radius:50%;bottom:-300px;left:-180px;box-shadow:0 0 0 70px #85b49b06,0 0 0 140px #85b49b05;pointer-events:none}.auth-story-content{margin:auto 0;position:relative;padding:55px 0}.auth-story .eyebrow{font-size:9px;color:#8cbb9c;letter-spacing:2px}.auth-story h1{font-size:clamp(34px,3.3vw,56px);font-weight:500;color:#f0f5e8;line-height:1.18;letter-spacing:-1.6px;margin:27px 0}.auth-story h1 em{color:#a6cd91;font-style:normal}.auth-story p{font-size:14px;max-width:350px;color:#91b5a4;line-height:1.8}.story-points{display:flex;flex-direction:column;gap:15px;margin-top:40px}.story-points span{display:flex;align-items:center;gap:12px;font-size:11px;color:#93b6a0}.story-points .icon{width:16px;height:16px;color:#a6c995}.auth-story .story-footer{font-size:8px;letter-spacing:1.2px;max-width:100%;color:#6e9783;margin:0;position:relative}.auth-form-panel{position:relative;padding:70px 10%;display:flex;align-items:center;justify-content:center}.auth-form-content{width:100%;max-width:375px}.auth-form-content>.eyebrow{font-size:9px;margin-bottom:20px;color:#8d9b7d}.auth-form-content h2{font-size:30px;font-weight:600;line-height:1.2;letter-spacing:-1px;margin-bottom:15px;color:#374f38}.auth-form-content>p{font-size:12px;line-height:1.8;margin-bottom:32px;color:#9aa889!important}.auth-form-content .field{color:#7e8d6b;font-size:11px;margin-bottom:20px}.auth-form-content .form-control{height:48px;background:#fcfdf9;border-color:#e4eada;font-size:13px;color:#667c4e}.auth-options{display:flex;align-items:center;justify-content:space-between;gap:15px;margin:3px 0 28px}.auth-options a,.auth-options label{font-size:10px;color:#91a277}.auth-options a{color:#648958}.auth-options .form-check-input{width:14px;height:14px}.auth-submit{width:100%;height:47px;background:#638961;border-color:#638961;justify-content:space-between;padding:10px 18px;font-size:12px}.auth-submit:hover{background:#4e714e;border-color:#4e714e}.auth-privacy{display:flex;align-items:center;justify-content:center;font-size:9px;gap:7px;color:#acb79a;margin:22px 0 0}.auth-privacy .icon{width:12px;height:12px}.auth-small-footer{position:absolute;bottom:30px;color:#adb79e;font-size:9px}.password-wrap{position:relative;display:block}.password-wrap input{padding-right:70px}.reveal-password{position:absolute;right:13px;top:16px;border:0;background:transparent;color:#9aa785;font-size:10px;padding:0}.auth-mobile-brand{display:none}.auth-back{font-size:12px;margin-top:20px;display:block;color:#8da174}.install-body{padding:50px 20px}.install-container{max-width:790px;margin:auto}.install-container h1{font-size:30px;letter-spacing:-1px;margin-bottom:15px}.install-checks{padding:25px;margin:25px 0}.install-container h2{font-size:16px;margin:0 0 20px;color:#729262;font-weight:600}.check-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;font-size:12px}.check-ok{color:#5c8954}.check-fail{color:#b3654b}.install-form{padding:28px}.install-form h2{margin-top:20px}.install-form h2:first-of-type{margin-top:0}.install-form h2 span{color:#536647;margin-left:9px}.profile-summary{display:flex;gap:15px;align-items:center;margin-bottom:20px}.profile-summary h3{margin:0 0 6px}.selected-file-name{max-width:90%;overflow-wrap:anywhere}.quick-list{display:flex;flex-direction:column;gap:8px;margin-bottom:18px}.quick-item{display:block;text-align:left;border:1px solid var(--line);border-radius:10px;background:#fff;padding:13px}.quick-item:hover{background:#f5f8f0}.quick-item strong{display:block;font-size:13px;color:#627d4d}.quick-item span{font-size:11px;color:#8c9c79;white-space:pre-wrap;display:block;margin-top:5px}.conversation-info-button{display:none}.diagnostic-tables{display:flex;flex-direction:column;gap:25px}.diagnostic-tables h3{font-size:15px;margin:0 0 13px}.mobile-contact-heading{display:none}
@media(min-width:1600px){.inbox-shell{grid-template-columns:365px minmax(350px,1fr) 305px}.conversation-item .item-top strong{max-width:200px}.preview{max-width:240px}.messages-area{padding:30px 45px}.message{max-width:72%}}
@media(max-width:1250px){.topbar{padding:0 20px;gap:20px}.primary-nav{gap:2px}.primary-nav a{padding:10px 9px;font-size:11px;gap:5px}.brand strong{font-size:16px}.inbox-shell{grid-template-columns:305px minmax(250px,1fr)}.contact-panel{display:none}.conversation-info-button{display:inline-flex}.inbox-shell.show-contact{grid-template-columns:305px minmax(250px,1fr)}.inbox-shell.show-contact .contact-panel{display:block;position:fixed;right:0;top:123px;bottom:0;width:295px;z-index:5;box-shadow:-20px 0 60px #1728151a}.mobile-contact-heading{display:block}.page-shell{padding:25px}.metric{padding:20px}.metric-label{font-size:10px}.chat-header{padding:15px 18px}.chat-header-actions{gap:5px}.chat-header-actions .action-label{display:none}.auth-story{padding:45px 9%}.auth-form-panel{padding:55px 9%}.workspace-bar{padding-left:22px;padding-right:22px}}
@media(max-width:900px){.topbar{flex-wrap:wrap;height:auto;min-height:100px;padding:13px 20px 0;gap:7px 15px}.brand strong{font-size:15px}.brand{font-size:9px}.brand-symbol{width:33px;height:35px}.brand-symbol .icon{width:23px;height:23px}.primary-nav{order:3;width:100%;flex-basis:100%;height:44px;gap:2px}.primary-nav a{padding:8px 12px;font-size:11px}.top-actions{margin-left:auto}.workspace-bar{min-height:45px;padding:6px 20px}.workspace-health{gap:12px}.role-label{display:none}.inbox-shell{grid-template-columns:285px minmax(230px,1fr)}.list-header{padding:19px 17px 13px}.conversation-item{padding:15px 15px}.conversation-item .item-top strong{max-width:155px}.preview{max-width:190px}.chat-header-actions .btn{padding:7px}.chat-header .avatar{width:33px;height:33px}.chat-header{gap:9px}.chat-header h2{font-size:12px}.messages-area{padding:20px 18px}.message{max-width:93%}.metrics-grid{gap:12px;grid-template-columns:repeat(2,1fr)}.dashboard-grid{gap:15px;grid-template-columns:1fr 1fr}.panel{padding:20px}.dashboard-grid>.panel:nth-child(1){grid-column:1/-1}.dashboard-grid>.panel:nth-child(3){grid-column:1/-1;order:4}.inbox-shell.show-contact .contact-panel{top:148px}.settings-grid{grid-template-columns:1fr}.auth-shell{grid-template-columns:.95fr 1.05fr}.auth-story{padding:35px 9%}.auth-story h1{font-size:35px}.auth-story p{font-size:12px}.auth-form-panel{padding:50px 9%}.auth-form-content h2{font-size:26px}.story-points span{font-size:10px}}
@media(max-width:650px){.topbar{min-height:96px;padding:10px 14px 0}.top-actions{gap:9px}.primary-nav a{font-size:10px;padding:8px 10px}.primary-nav a .icon{width:15px;height:15px}.primary-nav{gap:1px}.workspace-bar{padding:6px 14px;min-height:43px}.company-switch{gap:5px;max-width:64%}.company-switch select{max-width:190px;font-size:11px;padding-right:8px}.company-switch .icon{width:13px;height:13px}.workspace-health{gap:8px;font-size:8px}.worker-indicator{display:none}.page-shell{padding:24px 17px}.page-heading{gap:10px;align-items:flex-start;margin-bottom:21px}.page-heading h1{font-size:23px}.page-heading p{font-size:11px}.page-heading .btn{font-size:10px;padding:8px 10px}.page-heading .eyebrow{font-size:8px}.metrics-grid{gap:11px;margin-bottom:18px}.metric{padding:17px 16px;gap:12px;border-radius:12px}.metric-value{font-size:28px}.metric-foot{font-size:9px}.metric .metric-icon{padding:7px;right:15px;top:42px}.metric .metric-icon .icon{width:17px;height:17px}.metric-label{font-size:9px}.dashboard-grid{grid-template-columns:1fr;gap:16px}.dashboard-grid>.panel:nth-child(1),.dashboard-grid>.panel:nth-child(3){grid-column:auto}.dashboard-grid>.panel:nth-child(3){order:0}.panel{padding:20px}.section-header h2{font-size:14px}.section-header{gap:10px;flex-wrap:wrap}.dashboard-tip{padding:15px;font-size:10px}.inbox-shell{display:block;position:relative}.conversation-list{height:100%;border-right:0}.chat-panel{display:none;height:100%}.inbox-shell.mobile-chat .conversation-list{display:none}.inbox-shell.mobile-chat .chat-panel{display:flex}.chat-header .mobile-back{display:inline-flex;border:0;background:none;color:#869a6c;padding:3px}.chat-header .mobile-back .icon{width:17px;height:17px}.list-header{padding:21px 19px 15px}.list-heading h1{font-size:23px}.list-filters{gap:7px}.filter-chip{font-size:11px;padding:6px 9px}.list-selects select{font-size:11px;padding:8px}.conversation-item{padding:17px 19px}.conversation-item .item-top strong{max-width:230px;font-size:13px}.conversation-item time{font-size:10px}.preview{max-width:255px;font-size:12px}.conversation-item .avatar{width:42px;height:42px;font-size:12px}.item-tags .pill{font-size:9px}.chat-header{padding:12px 12px;min-height:67px;gap:7px}.chat-header h2{font-size:12px}.chat-header small{font-size:9px}.chat-header .avatar{display:none}.chat-header-actions{gap:4px}.chat-header-actions .btn{padding:6px}.chat-header-actions .icon-button{width:28px;height:29px;border-radius:7px}.chat-header-actions .icon{width:15px;height:15px}.chat-status-bar{padding:8px 16px;font-size:9px}.messages-area{padding:18px 16px;gap:10px}.message-bubble{font-size:12px;padding:10px 12px}.message{max-width:88%}.chat-composer{padding:10px 12px 12px}.composer-tools{gap:12px}.composer-toolbar{margin-bottom:8px}.composer-entry{gap:7px}.composer-entry textarea{font-size:12px;padding:12px;min-height:46px}.composer-footer{font-size:8px}.composer-note{font-size:9px}.send-button{min-width:42px;height:44px;padding:8px}.composer-toolbar .draft-status{display:none}.inbox-shell.show-contact .contact-panel{top:0;width:min(325px,90vw);z-index:20}.contact-panel-heading{font-size:10px}.contact-card-avatar{margin-bottom:23px}.contact-info-item p{font-size:12px}.contact-timeline-item{font-size:11px}.inbox-shell.show-contact:after{content:'';position:fixed;inset:0;background:#17311966;z-index:19;pointer-events:none}.inbox-shell.show-contact .contact-panel{z-index:21}.form-grid{grid-template-columns:1fr;gap:0}.modal-heading{padding:20px}.modal-content-body{padding:20px 20px 8px}.modal-actions{padding:15px 20px}dialog{max-height:calc(100dvh - 25px);max-width:calc(100vw - 20px);border-radius:14px}.modal-heading h2{font-size:20px}.channels-grid{grid-template-columns:1fr}.channel-card{padding:22px}.toast-stack{bottom:17px;right:17px}.app-toast{font-size:11px}.global-warning{font-size:10px;padding:7px 15px}.data-table th,.data-table td{padding:12px}.tabs{width:100%;font-size:11px}.tabs button{padding:8px 11px;font-size:11px}.auth-shell{display:block;min-height:100dvh}.auth-story{display:none}.auth-form-panel{padding:75px 32px;min-height:100dvh;align-items:center}.auth-form-content{max-width:365px}.auth-mobile-brand{display:block;color:#8e9f7b;font-size:12px;margin:0 0 55px}.auth-mobile-brand b{color:#516e41;margin-left:4px}.auth-form-content h2{font-size:31px}.auth-small-footer{bottom:25px;font-size:9px}.auth-form-content>.eyebrow{font-size:8px}.auth-form-content .form-control{height:50px}.auth-options a,.auth-options label{font-size:11px}.install-body{padding:30px 15px}.install-container h1{font-size:26px}.install-checks,.install-form{padding:20px}.check-grid{grid-template-columns:1fr}.install-container>.text-secondary{font-size:12px}.auth-story .brand{display:none}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Avisos nunca bloqueiam o compositor nem os controles por baixo deles. */
.toast-stack{bottom:180px;pointer-events:none}.app-toast{pointer-events:none}.app-toast button{pointer-events:auto}.app-toast .toast-body{pointer-events:none}
.message-text{color:#294348;font-size:14px}.chat-status-bar{color:#526c70}.preview,.tiny,.chat-header small,.channel-card-detail{color:#61767a}.composer-footer{color:#607578}.message-meta{color:#5f7377}

.contact-info-item p,.contact-timeline-item{color:#5c7167}.contact-info-item label,.contact-panel-heading{color:#708277}.contact-card-avatar p,.contact-timeline-item small{color:#708277}.composer-entry textarea{font-size:14px;color:#294348}.auth-form-content>p{color:#65766d!important}.auth-privacy{color:#708277}.auth-form-content .field{color:#5c7167}

/* ===== 1.1.0 · rastreabilidade, relatórios, horários e promoções ===== */
.agent-code{display:block;margin-top:3px;font-weight:700;letter-spacing:.06em;color:#62896b!important}.timeline-cycle{display:inline-block;margin:0 6px 4px 0;padding:2px 6px;border-radius:999px;background:#eef5ec;color:#668062;font-size:8px;font-weight:700;letter-spacing:.04em}.report-filter{display:flex;align-items:end;gap:12px;padding:17px 19px;margin-bottom:18px;flex-wrap:wrap}.report-filter label{font-size:10px;color:#6e8175;min-width:155px}.report-filter .form-control{margin-top:5px}.report-filter .tiny{margin-left:auto}.report-actions{display:flex;gap:8px;flex-wrap:wrap;margin:-3px 0 20px}.report-actions .btn{font-size:11px}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.report-grid>.report-wide{grid-column:1/-1}.report-time{font-size:23px!important;letter-spacing:-.6px}.rank-row{display:flex;align-items:center;gap:10px;padding:11px 0;border-bottom:1px solid var(--line)}.rank-row:last-child{border-bottom:0}.rank-number{width:26px;height:26px;border-radius:50%;display:grid;place-items:center;background:#edf4e9;color:#547251;font-size:10px;font-weight:800}.rank-row strong{display:block;font-size:12px}.rank-row small{display:block;color:#758779;font-size:9px;margin-top:2px}.rank-row>b{font-size:11px;color:#536b58;white-space:nowrap}.business-status{padding:7px 10px;border-radius:999px;font-size:10px;font-weight:700;background:#f7e8e1;color:#a05b48}.business-status.open{background:#e7f4e9;color:#4e7955}.business-week{display:flex;flex-direction:column;margin-top:15px;border-top:1px solid var(--line)}.business-day{display:grid;grid-template-columns:minmax(165px,1.25fr) repeat(4,minmax(95px,.8fr));gap:9px;align-items:end;padding:12px 0;border-bottom:1px solid var(--line)}.business-day-name{align-self:center}.business-day-name strong{display:block;font-size:11px;margin-bottom:7px}.business-day-name .check-label{font-size:9px}.business-day>label{font-size:9px;color:#708075}.business-day .form-control{height:37px;font-size:11px;margin-top:4px}.business-day input:disabled{background:#f1f3ef;color:#a3aaa1}.campaign-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:17px}.campaign-card{padding:21px}.campaign-card-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px}.campaign-card h2{font-size:18px;margin:5px 0 4px}.campaign-state{font-size:9px;padding:6px 9px;border-radius:999px;font-weight:700;white-space:nowrap;background:#eef0ec;color:#68746c}.campaign-state.running{background:#e3f3ed;color:#367866}.campaign-state.paused{background:#fff1cf;color:#8b6d24}.campaign-state.completed{background:#e7f3e4;color:#57754e}.campaign-copy{font-size:11px;color:#65766e;white-space:pre-wrap;max-height:84px;overflow:hidden;margin:14px 0}.attachment-lite{display:flex;align-items:center;gap:8px;padding:9px 11px;border:1px solid var(--line);border-radius:9px;font-size:10px;color:#5d746b;margin-bottom:12px}.attachment-lite .icon{width:15px;height:15px}.campaign-progress{height:6px;background:#edf1eb;border-radius:999px;overflow:hidden;margin:13px 0 11px}.campaign-progress i{display:block;height:100%;background:#5c9582;border-radius:inherit}.campaign-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:7px;margin-bottom:13px}.campaign-stats span{font-size:8px;color:#75877c;text-transform:uppercase;letter-spacing:.04em}.campaign-stats b{display:block;font-size:16px;color:#36574d;margin-bottom:2px}.campaign-contact-search{margin:4px 0 9px}.campaign-contact-search .form-control{min-height:39px;font-size:11px}.campaign-contact-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:8px 0 10px}.campaign-contacts{border:1px solid var(--line);border-radius:10px;max-height:265px;overflow:auto;background:#fafcf8}.campaign-contact{display:flex;align-items:center;gap:10px;padding:9px 11px;border-bottom:1px solid var(--line);cursor:pointer}.campaign-contact:last-child{border-bottom:0}.campaign-contact:hover{background:#f3f7f0}.campaign-contact span{min-width:0}.campaign-contact strong{font-size:11px;display:block}.campaign-contact small{font-size:9px;color:#74877b;display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.campaign-detail-summary{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}.campaign-detail-summary>*{background:#f3f7ef;border-radius:8px;padding:8px 10px;font-size:10px}.campaign-detail-table{max-height:430px;overflow:auto}

/* Login compacto: cabe na viewport comum sem rolagem e mantém a coluna visual. */
.auth-body{overflow:hidden}.auth-shell{height:100dvh;min-height:0}.auth-story,.auth-form-panel{height:100dvh;min-height:0;box-sizing:border-box;overflow:hidden}.auth-story{padding-top:28px;padding-bottom:20px}.auth-story-content{padding:18px 0}.auth-story h1{font-size:clamp(31px,3.05vw,48px);line-height:1.12;margin:17px 0}.auth-story p{line-height:1.55}.story-points{gap:10px;margin-top:24px}.auth-form-panel{padding-top:28px;padding-bottom:28px}.auth-form-content>.eyebrow{margin-bottom:12px}.auth-form-content h2{font-size:clamp(24px,2.25vw,29px);margin-bottom:9px}.auth-form-content>p{line-height:1.5;margin-bottom:19px}.auth-form-content .field{margin-bottom:12px}.auth-form-content .form-control{height:44px}.reveal-password{top:14px}.auth-options{margin:0 0 16px}.auth-submit{height:44px}.auth-privacy{margin-top:15px}.auth-small-footer{bottom:14px}.auth-mobile-brand{margin-bottom:22px!important}
@media(max-height:720px) and (min-width:651px){.auth-story{padding-top:20px;padding-bottom:14px}.auth-story-content{padding:8px 0}.auth-story h1{font-size:34px;margin:12px 0}.auth-story p{font-size:11px}.story-points{gap:7px;margin-top:15px}.auth-form-panel{padding-top:18px;padding-bottom:20px}.auth-form-content h2{font-size:24px}.auth-form-content>p{margin-bottom:13px}.auth-form-content .field{margin-bottom:8px}.auth-form-content .form-control{height:40px}.auth-options{margin-bottom:11px}.auth-submit{height:41px}.auth-privacy{margin-top:10px}.auth-small-footer{bottom:8px}}
@media(max-width:900px){.report-grid{grid-template-columns:1fr}.report-grid>.report-wide{grid-column:auto}.business-day{grid-template-columns:1.2fr repeat(2,1fr)}.business-day>label:nth-of-type(3),.business-day>label:nth-of-type(4){grid-column:auto}.campaign-grid{grid-template-columns:1fr}}
@media(max-width:650px){.report-filter{display:grid;grid-template-columns:1fr 1fr;align-items:end}.report-filter label{min-width:0}.report-filter .btn,.report-filter .tiny{grid-column:1/-1;margin-left:0}.report-actions{display:grid;grid-template-columns:1fr 1fr}.report-actions .btn{justify-content:flex-start}.report-metrics{grid-template-columns:1fr 1fr}.report-time{font-size:17px!important}.business-day{grid-template-columns:1fr 1fr;gap:8px}.business-day-name{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between}.campaign-stats{grid-template-columns:1fr 1fr}.campaign-card{padding:17px}.campaign-card-head{gap:8px}.campaign-card h2{font-size:16px}.campaign-contact-toolbar{align-items:flex-start;flex-direction:column}.auth-shell{height:100dvh!important;min-height:0!important;overflow:hidden}.auth-form-panel{height:100dvh!important;min-height:0!important;padding:18px 24px!important;overflow:hidden}.auth-form-content{max-width:380px}.auth-mobile-brand{margin:0 0 18px!important}.auth-form-content h2{font-size:25px!important}.auth-form-content>p{margin-bottom:16px!important}.auth-small-footer{bottom:9px!important}}
@media(max-width:420px){.report-filter{grid-template-columns:1fr}.report-filter label,.report-filter .btn,.report-filter .tiny{grid-column:1}.report-metrics{grid-template-columns:1fr}.business-day{grid-template-columns:1fr 1fr}.campaign-card-head{display:block}.campaign-state{display:inline-block;margin-top:5px}}
/* Auditoria completa por atendimento — 1.1.0 */
.full-history-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:12px}.full-history-list{display:grid;gap:9px;max-height:min(58vh,560px);overflow:auto;padding-right:4px}.history-record{display:grid;gap:4px;padding:12px 14px;border:1px solid #e2e8de;border-radius:12px;background:#fbfcfa}.history-record strong{font-size:12px;line-height:1.45;color:#19393b}.history-record small{font-size:10px;color:#718184}.history-record .timeline-cycle{width:max-content}
@media(max-width:900px){.primary-nav{overflow-x:auto;overflow-y:hidden;justify-content:flex-start;scrollbar-width:none;-webkit-overflow-scrolling:touch}.primary-nav::-webkit-scrollbar{display:none}.primary-nav a{flex:0 0 auto}.topbar{overflow:visible}}
@media(max-width:650px){.full-history-list{max-height:55vh}.history-record{padding:10px 11px}.history-record strong{font-size:11px}}

/* === 1.2.0 · navegação, gestão e rodapé === */
.application{min-height:100dvh;display:flex;flex-direction:column}.application #main-content{flex:1;min-height:calc(100dvh - 185px)}
.topbar-modern{height:74px;min-height:74px;padding:0 28px;gap:24px;position:sticky;top:0;z-index:40;box-shadow:0 1px 0 #ffffff0d}.topbar-modern .brand{z-index:2}.primary-nav-modern{min-width:0;flex:1;justify-content:center;gap:4px;overflow:visible}.primary-nav-modern>a,.nav-dropdown-toggle{height:42px;border:0;border-radius:11px;padding:0 12px;background:transparent;color:#c9ddd7;display:inline-flex;align-items:center;gap:7px;font-size:12px;font-weight:550;white-space:nowrap}.primary-nav-modern>a:hover,.primary-nav-modern>a.active,.nav-dropdown-toggle:hover,.nav-dropdown-toggle.active,.nav-dropdown-toggle.show{background:#ffffff12;color:#fff}.primary-nav-modern .icon,.nav-dropdown-toggle .icon{width:17px;height:17px}.nav-dropdown{display:flex;align-items:center;position:relative}.nav-caret{font-size:14px;line-height:1;opacity:.75;margin-left:1px}.app-nav-menu{--bs-dropdown-bg:#fff;--bs-dropdown-border-color:#dfe9e6;--bs-dropdown-border-radius:14px;--bs-dropdown-box-shadow:0 18px 50px #102e3230;min-width:300px;padding:9px;margin-top:9px!important;box-shadow:var(--bs-dropdown-box-shadow)}.app-nav-menu-wide{min-width:340px;max-height:min(70vh,590px);overflow:auto}.app-nav-menu .dropdown-item{border-radius:10px;padding:10px 11px;display:flex;align-items:center;gap:11px;color:var(--ink);white-space:normal}.app-nav-menu .dropdown-item:hover,.app-nav-menu .dropdown-item:focus,.app-nav-menu .dropdown-item.active{background:#eef6f3;color:var(--teal-dark)}.app-nav-menu .dropdown-item .icon{width:19px;height:19px;color:var(--teal)}.app-nav-menu .dropdown-item>span{display:flex;flex-direction:column;min-width:0}.app-nav-menu .dropdown-item strong{font-size:12px;font-weight:700}.app-nav-menu .dropdown-item small{font-size:10px;color:var(--muted);line-height:1.35;margin-top:2px}.app-nav-menu .dropdown-divider{margin:7px 3px;border-color:#e8eeec}.nav-menu-heading{padding:7px 11px 4px;font-size:9px;letter-spacing:1.4px;font-weight:750;color:#859590;text-transform:uppercase}.management-hub{max-width:1320px;margin:0 auto;width:100%}.management-hero{padding:24px 26px;display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:22px;background:linear-gradient(135deg,#fff 0%,#f7fbf9 100%)}.management-hero h2{font-size:21px;margin:5px 0 6px;font-weight:700}.management-hero p{margin:0;color:var(--muted);font-size:12px;max-width:650px}.management-hero-stats{display:grid;grid-template-columns:repeat(2,minmax(90px,1fr));gap:8px;min-width:270px}.management-hero-stats span{background:#edf6f2;border:1px solid #e1eee8;border-radius:11px;padding:10px 13px;font-size:10px;color:#668078}.management-hero-stats strong{display:block;font-size:18px;color:var(--ink);margin-bottom:1px}.management-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.management-card{padding:20px;display:grid;grid-template-columns:46px 1fr auto;align-items:center;gap:13px;color:var(--ink);min-height:118px;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}.management-card:hover{color:var(--ink);transform:translateY(-2px);border-color:#c7ddd5;box-shadow:0 14px 36px #17372f12}.management-card-icon,.management-note-icon{width:46px;height:46px;border-radius:14px;background:#e9f5ef;color:var(--teal);display:grid;place-items:center}.management-card-icon .icon,.management-note-icon .icon{width:22px;height:22px}.management-card-copy{display:flex;flex-direction:column;min-width:0}.management-card-copy strong{font-size:14px;margin-bottom:4px}.management-card-copy small{font-size:10px;line-height:1.45;color:var(--muted)}.management-card-arrow{font-size:19px;color:#8ca69e}.management-page{max-width:1320px;margin:0 auto;width:100%}.management-back{display:inline-flex;align-items:center;gap:6px;font-size:11px;font-weight:650;color:#6f8580;margin-bottom:14px}.management-back .icon{width:15px;height:15px}.management-back:hover{color:var(--teal)}.management-page-note{display:flex;align-items:center;gap:12px;border:1px solid #dce9e4;background:#f9fcfa;border-radius:13px;padding:12px 14px;margin:-8px 0 22px;color:#5b716c;font-size:11px}.management-page-note .management-note-icon{width:34px;height:34px;border-radius:10px;flex:0 0 34px}.management-page-note .management-note-icon .icon{width:17px;height:17px}.management-section-header{padding:0 2px;margin-bottom:14px}.management-section-header h2{font-size:18px;margin:3px 0 0}.management-table-wrap{border:1px solid var(--line);border-radius:14px;background:#fff;overflow:auto;box-shadow:var(--shadow)}.management-table-wrap .data-table{margin:0}.management-table-wrap .data-table thead th{background:#f8faf9;font-size:9px;letter-spacing:.65px;text-transform:uppercase;color:#71847f}.management-table-wrap .data-table tbody tr:last-child td{border-bottom:0}.app-footer{border-top:1px solid var(--line);background:#fff;padding:16px 28px;display:flex;align-items:center;justify-content:space-between;gap:20px;color:#73847f;font-size:10px}.app-footer-brand,.app-footer-developer{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.app-footer-brand strong{color:var(--ink);font-size:11px}.app-footer-developer>span strong{color:var(--ink)}.whatsapp-developer{display:inline-flex;align-items:center;gap:7px;color:#3e6b5a;font-weight:700}.whatsapp-developer:hover{color:#245e49}.whatsapp-round{width:29px;height:29px;border-radius:50%;display:grid;place-items:center;background:#25D366;color:#fff;box-shadow:0 4px 12px #25d36630}.whatsapp-round svg{width:17px;height:17px;fill:currentColor}.nav-toggle{display:none}.auth-developer-footer{display:flex;gap:8px;flex-wrap:wrap;justify-content:center}.auth-developer-footer a{font-weight:700;color:var(--teal)}

@media(max-width:1180px){.topbar-modern{padding:0 20px;gap:14px}.primary-nav-modern>a,.nav-dropdown-toggle{padding:0 9px;font-size:11px}.management-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:1080px){.topbar-modern{height:64px;min-height:64px;flex-wrap:nowrap;padding:0 16px}.topbar-modern .brand{margin-right:auto}.nav-toggle{display:inline-flex;order:2}.top-actions{order:3;margin-left:0}.primary-nav-modern{display:none;position:absolute;left:12px;right:12px;top:59px;z-index:50;background:#14383d;border:1px solid #ffffff17;border-radius:15px;padding:10px;box-shadow:0 20px 55px #0b252b50;max-height:calc(100dvh - 85px);overflow:auto;flex-direction:column;align-items:stretch;gap:3px}.primary-nav-modern.open{display:flex}.primary-nav-modern>a,.nav-dropdown-toggle{width:100%;height:44px;justify-content:flex-start;padding:0 13px;font-size:12px}.nav-dropdown{width:100%;display:block}.nav-dropdown-toggle .nav-caret{margin-left:auto}.app-nav-menu,.app-nav-menu-wide{position:static!important;transform:none!important;min-width:0!important;width:100%;max-height:none;margin:3px 0 7px!important;box-shadow:none;border-color:#ffffff13;background:#0f2c31;padding:6px}.app-nav-menu .dropdown-item{color:#d5e8e2}.app-nav-menu .dropdown-item:hover,.app-nav-menu .dropdown-item:focus,.app-nav-menu .dropdown-item.active{background:#ffffff10;color:#fff}.app-nav-menu .dropdown-item small,.nav-menu-heading{color:#8fb2aa}.app-nav-menu .dropdown-divider{border-color:#ffffff13}.workspace-bar{top:64px}.management-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.management-hero{align-items:flex-start;flex-direction:column}.management-hero-stats{width:100%;grid-template-columns:repeat(4,1fr)}.application #main-content{min-height:calc(100dvh - 210px)}}
@media(max-width:650px){.topbar-modern{min-height:58px;height:58px;padding:0 11px}.topbar-modern .brand-symbol{width:32px;height:34px}.topbar-modern .brand strong{font-size:14px}.topbar-modern .brand>span:last-child{font-size:8px}.nav-toggle,.topbar-modern .top-actions .icon-button,.topbar-modern .user-avatar{width:33px;height:33px}.primary-nav-modern{top:54px;left:7px;right:7px;max-height:calc(100dvh - 65px)}.management-grid{grid-template-columns:1fr;gap:10px}.management-card{min-height:92px;padding:14px;grid-template-columns:40px 1fr auto}.management-card-icon{width:40px;height:40px;border-radius:12px}.management-hero{padding:18px;margin-bottom:14px}.management-hero h2{font-size:18px}.management-hero-stats{grid-template-columns:1fr 1fr;min-width:0}.management-page-note{margin-top:-3px}.management-section-header{align-items:center}.management-section-header .btn{width:auto}.management-table-wrap{overflow:visible;border:0;background:transparent;box-shadow:none}.management-table,.management-table tbody,.management-table tr,.management-table td{display:block;width:100%}.management-table thead{display:none}.management-table tbody{display:grid;gap:10px}.management-table tr{border:1px solid var(--line);border-radius:13px;background:#fff;padding:9px 13px;box-shadow:var(--shadow)}.management-table td{border:0!important;padding:8px 0!important;display:grid;grid-template-columns:minmax(105px,35%) 1fr;gap:9px;align-items:start;font-size:11px;overflow-wrap:anywhere}.management-table td:before{content:attr(data-label);font-size:8px;letter-spacing:.55px;text-transform:uppercase;color:#82928e;font-weight:750;padding-top:2px}.management-table td .table-actions{justify-content:flex-start;flex-wrap:wrap}.app-footer{padding:14px 16px;flex-direction:column;align-items:flex-start;gap:8px}.app-footer-brand,.app-footer-developer{gap:6px}.application #main-content{min-height:calc(100dvh - 245px)}.auth-developer-footer{max-width:90%;line-height:1.35}}
@media(max-width:380px){.topbar-modern .brand>span:last-child{display:none}.management-table td{grid-template-columns:1fr}.management-table td:before{margin-bottom:2px}.management-hero-stats{grid-template-columns:1fr 1fr}}
@media(max-width:1080px){.primary-nav-modern{height:auto!important;width:auto!important;order:initial!important;flex-basis:auto!important}.topbar-modern{overflow:visible!important}}
.auth-whatsapp-link{display:inline-flex;align-items:center;gap:5px}.auth-whatsapp-round{width:20px;height:20px;display:inline-grid;vertical-align:middle}.auth-whatsapp-round svg{width:12px;height:12px}


/* === 1.2.1 · administração empresarial em páginas individuais === */
.platform-admin-page{max-width:1380px}.platform-admin-page .page-heading{margin-bottom:18px}.platform-page-note{background:linear-gradient(135deg,#f8fcfa 0%,#f1f8f5 100%);border-color:#d5e7df}.platform-admin-page .management-section-header{margin-top:4px}.platform-admin-page .management-table-wrap{box-shadow:0 12px 34px #17372f0d}.platform-admin-page .notice{border-radius:13px}.platform-admin-page .pagination-bar{margin-top:15px}.platform-admin-page .agent-code{display:block;margin-top:3px}.companies-menu-hint{font-size:10px;color:var(--muted)}
@media(max-width:900px){.platform-admin-page{max-width:100%}.platform-admin-page .page-heading{margin-bottom:12px}}


/* === 1.3.0 · dashboard premium === */
:root{--dash-in:#12a594;--dash-out:#7c58ff;--dash-wait:#f4a71d;--dash-open:#12a594;--dash-pending:#3b82f6;--dash-closed:#8ba1a7;--dash-danger:#ea5b6f}
.dashboard-modern .page-heading{align-items:flex-start}.dashboard-page-actions{display:flex;flex-wrap:wrap;gap:10px;justify-content:flex-end}.btn-dashboard-main{box-shadow:0 10px 30px #147d7330}.btn-dashboard-secondary{background:#fff;border:1px solid #dce7e3;color:var(--ink)}.btn-dashboard-secondary:hover{background:#f4faf8;border-color:#c8dbd4}.dashboard-hero-modern{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(300px,.85fr);gap:18px;padding:26px 28px;margin-bottom:18px;background:radial-gradient(circle at top left,#eef9f5 0,#ffffff 45%),linear-gradient(135deg,#fff 0,#f7fbfa 100%);overflow:hidden;position:relative}.dashboard-hero-modern:before{content:"";position:absolute;inset:auto -120px -140px auto;width:300px;height:300px;border-radius:50%;background:radial-gradient(circle,#149b8b12 0,#149b8b00 70%)}.dashboard-hero-copy,.dashboard-hero-side{position:relative;z-index:1}.dashboard-greeting.modern{display:flex;align-items:center;gap:9px;margin-bottom:12px;color:#48645c;font-size:12px;flex-wrap:wrap}.dashboard-greeting.modern strong{font-size:13px;color:var(--ink)}.dashboard-hero-modern h2{margin:0 0 10px;font-size:28px;line-height:1.15;letter-spacing:-.8px;max-width:820px}.dashboard-hero-modern p{margin:0;color:var(--muted);font-size:13px;max-width:720px}.dashboard-hero-badges{display:flex;flex-wrap:wrap;gap:8px;margin-top:16px}.dashboard-hero-badges span{display:inline-flex;align-items:center;gap:6px;padding:8px 12px;border-radius:999px;background:#ebf7f2;border:1px solid #d8ebe3;color:#56716a;font-size:11px}.dashboard-hero-badges b{font-size:13px;color:var(--ink)}.dashboard-hero-side{display:grid;grid-template-columns:1fr;gap:12px;align-content:stretch}.dashboard-insight-card{border:1px solid #d6ebe4;border-radius:18px;background:linear-gradient(135deg,#0f6c62 0%,#179180 100%);color:#fff;text-align:left;padding:18px 18px 16px;display:flex;flex-direction:column;gap:6px;min-height:118px;box-shadow:0 18px 40px #147d7320;transition:transform .16s ease,box-shadow .16s ease}.dashboard-insight-card:hover{transform:translateY(-2px);box-shadow:0 22px 48px #147d7330}.dashboard-insight-card small{font-size:10px;letter-spacing:1px;text-transform:uppercase;opacity:.8}.dashboard-insight-card strong{font-size:28px;line-height:1}.dashboard-insight-card span{font-size:12px;opacity:.92}.dashboard-insight-card.tone-success{background:linear-gradient(135deg,#284c8f 0%,#4d7ed8 100%)}.metrics-grid-modern{gap:14px}.metric-modern{padding:18px;border-radius:20px;min-height:148px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden;transition:transform .16s ease,box-shadow .16s ease,border-color .16s ease}.metric-modern:before{content:"";position:absolute;right:-18px;top:-18px;width:86px;height:86px;border-radius:50%;background:#ffffffb8;opacity:.35}.metric-modern:hover{transform:translateY(-2px);box-shadow:0 18px 42px #17372f14;border-color:#cfddd9}.metric-top,.metric-bottom{display:flex;align-items:center;justify-content:space-between;gap:10px;position:relative;z-index:1}.metric-badge{font-size:10px;padding:5px 9px;border-radius:999px;background:#ffffffb3;color:#39544d;font-weight:650}.metric-modern .metric-label{font-size:12px;color:#38514e;font-weight:700}.metric-modern .metric-value{font-size:42px;line-height:1;font-weight:750;margin:8px 0 10px;position:relative;z-index:1}.metric-modern .metric-foot{font-size:12px;color:#45625d}.metric-modern .metric-icon{display:grid;place-items:center;width:42px;height:42px;border-radius:13px;background:#ffffffc2;color:#35534c}.metric-modern.tone-warning{background:linear-gradient(135deg,#fff6df 0%,#ffecbe 100%)}.metric-modern.tone-success{background:linear-gradient(135deg,#e8f7f4 0%,#d7f2ea 100%)}.metric-modern.tone-info{background:linear-gradient(135deg,#edf5ff 0%,#dae9ff 100%)}.metric-modern.tone-neutral{background:linear-gradient(135deg,#f4f7f9 0%,#ebeff2 100%)}.dashboard-summary-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:16px 0 18px}.summary-card{padding:16px 18px;display:flex;flex-direction:column;gap:5px;text-align:left;transition:transform .16s ease,box-shadow .16s ease}.summary-card:hover{transform:translateY(-2px);box-shadow:0 15px 35px #16393012}.summary-label{font-size:11px;font-weight:700;color:#516965}.summary-card strong{font-size:24px;line-height:1}.summary-card small{font-size:11px;color:var(--muted)}.dashboard-grid-modern{grid-template-columns:1.2fr .8fr;gap:16px}.dashboard-grid-modern .panel{padding:22px;border-radius:18px}.panel-clickable .btn-sm,.panel-distribution .btn-sm,.panel-queues .btn-sm,.panel-activity .btn-sm,.panel-channels .btn-sm{padding:7px 10px}.legend-modern{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.legend-chip{display:inline-flex;align-items:center;gap:7px;font-size:11px;color:#5c6e6e;font-weight:600}.legend-chip:before{content:"";width:9px;height:9px;border-radius:50%}.legend-chip.in:before{background:var(--dash-in)}.legend-chip.out:before{background:var(--dash-out)}.chart-wrap.modern{padding:8px 2px 0;display:grid;grid-template-columns:repeat(7,minmax(0,1fr));gap:11px;min-height:252px;align-items:end}.chart-col{background:transparent;border:0;padding:0;display:flex;flex-direction:column;gap:8px;align-items:center;color:#68807b}.chart-bars{width:100%;height:190px;display:flex;align-items:flex-end;justify-content:center;gap:6px;padding:0 3px}.chart-bar{width:calc(50% - 3px);border-radius:12px 12px 5px 5px;background:linear-gradient(180deg,#1bc5b2 0%,#119684 100%);box-shadow:0 10px 24px #14a5942b;min-height:6px;transition:transform .15s ease,filter .15s ease}.chart-bar.out{background:linear-gradient(180deg,#9676ff 0%,#7047ff 100%);box-shadow:0 10px 24px #7c58ff2a}.chart-col:hover .chart-bar{filter:brightness(1.05);transform:translateY(-2px)}.chart-col small{font-size:10px;font-weight:700;color:#687d79}.chart-total{font-size:10px;color:#7d8d89;font-weight:700}.funnel-list{display:grid;gap:13px;margin-top:4px}.funnel-row{display:grid;grid-template-columns:115px 1fr auto;gap:12px;align-items:center;border:0;background:transparent;padding:0;text-align:left}.funnel-label{font-size:12px;font-weight:650;color:#3a5350}.funnel-track{height:12px;background:#eef3f1;border-radius:999px;position:relative;overflow:hidden}.funnel-track i{position:absolute;inset:0 auto 0 0;border-radius:999px}.funnel-track.tone-waiting i{background:linear-gradient(90deg,#ffcf6b 0%,#f4a71d 100%)}.funnel-track.tone-open i{background:linear-gradient(90deg,#4fd4c5 0%,#139f8e 100%)}.funnel-track.tone-pending i{background:linear-gradient(90deg,#7bb6ff 0%,#3b82f6 100%)}.funnel-track.tone-closed i{background:linear-gradient(90deg,#b9c6ca 0%,#8ba1a7 100%)}.funnel-value{font-size:16px;color:var(--ink)}.queue-row.interactive,.channel-compact-modern{border:0;background:transparent;padding:0;width:100%;text-align:left}.queue-row.interactive:hover .queue-name,.channel-compact-modern:hover strong{color:var(--teal-dark)}.queue-track{background:#edf3f1;border-radius:999px;height:11px;position:relative;overflow:hidden}.queue-track i{position:absolute;inset:0 auto 0 0;border-radius:999px;background:linear-gradient(90deg,#61d5c9 0%,#12a594 100%)}.queue-track.tone-info i{background:linear-gradient(90deg,#7ab8ff 0%,#3b82f6 100%)}.queue-track.tone-warning i{background:linear-gradient(90deg,#ffd06c 0%,#f4a71d 100%)}.queue-track.tone-neutral i{background:linear-gradient(90deg,#c5d0d4 0%,#8aa2a7 100%)}.activity-row-modern{padding:12px 0;border-bottom:1px solid #eef3f1}.activity-row-modern:last-child{border-bottom:0;padding-bottom:0}.activity-dot{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#edf5f0;color:#4d7267}.activity-dot.tone-success{background:#e7f8f3;color:#0f8f7f}.activity-dot.tone-info{background:#edf4ff;color:#3b82f6}.channel-compact-modern{display:flex;align-items:center;gap:12px;padding:12px 0;border-bottom:1px solid #eef3f1}.channel-compact-modern:last-child{border-bottom:0;padding-bottom:0}.dashboard-tip-modern{margin-top:16px;padding:15px 18px;border-radius:16px;background:linear-gradient(135deg,#eff8f4 0%,#ffffff 100%);border:1px solid #dcebe5;display:flex;align-items:flex-start;gap:10px;color:#52706b}.dashboard-tip-modern .icon{color:var(--teal)}.dashboard-detail-modal{display:flex;flex-direction:column;gap:16px}.dashboard-detail-hero{padding:18px;border-radius:18px;color:#173431;background:linear-gradient(135deg,#fef4dd 0%,#fffdf4 100%)}.dashboard-detail-modal.tone-open .dashboard-detail-hero{background:linear-gradient(135deg,#e9f8f4 0%,#fbfefd 100%)}.dashboard-detail-modal.tone-pending .dashboard-detail-hero{background:linear-gradient(135deg,#edf4ff 0%,#fbfdff 100%)}.dashboard-detail-modal.tone-closed .dashboard-detail-hero{background:linear-gradient(135deg,#f2f5f7 0%,#fbfcfd 100%)}.dashboard-detail-kicker{display:block;font-size:10px;letter-spacing:1.2px;font-weight:800;color:#6b7d78;margin-bottom:7px}.dashboard-detail-hero strong{font-size:36px;line-height:1;display:block;margin-bottom:8px}.dashboard-detail-hero p{margin:0;color:#506966}.dashboard-detail-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px}.dashboard-detail-grid article{border:1px solid #e4ece8;background:#fbfdfc;border-radius:14px;padding:12px}.dashboard-detail-grid span{display:block;font-size:10px;text-transform:uppercase;letter-spacing:.9px;color:#7c8d88;margin-bottom:5px}.dashboard-detail-grid b{font-size:18px}.dashboard-detail-actions{display:flex;flex-wrap:wrap;gap:10px;justify-content:flex-end}.dashboard-list{display:grid;gap:10px}.dashboard-list.compact{gap:8px}.dashboard-list-item{display:flex;align-items:center;gap:12px;justify-content:space-between;border:1px solid #e5edeb;background:#fff;border-radius:14px;padding:13px 14px;text-align:left;color:var(--ink)}.dashboard-list-item:hover{border-color:#c9ddd6;box-shadow:0 8px 24px #1236320d}.dashboard-list-item.static{cursor:default}.dashboard-list-main{display:flex;flex-direction:column;gap:4px;min-width:0}.dashboard-list-main strong{font-size:13px}.dashboard-list-main small{font-size:11px;color:var(--muted)}.dashboard-mini-track{width:min(200px,40%);height:10px;background:#edf3f1;border-radius:999px;position:relative;overflow:hidden;flex-shrink:0}.dashboard-mini-track i{position:absolute;inset:0 auto 0 0;background:linear-gradient(90deg,#61d5c9 0%,#149b8b 100%);border-radius:999px}.dashboard-day-total{font-size:13px;font-weight:750;color:#607876}.panel-distribution,.panel-queues,.panel-activity,.panel-channels{min-height:100%}@media(max-width:1200px){.dashboard-hero-modern{grid-template-columns:1fr}.dashboard-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.dashboard-grid-modern{grid-template-columns:1fr}.dashboard-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:720px){.dashboard-page-actions{width:100%;justify-content:stretch}.dashboard-page-actions .btn{flex:1}.dashboard-hero-modern{padding:18px}.dashboard-hero-modern h2{font-size:22px}.dashboard-hero-side{grid-template-columns:1fr}.metric-modern{min-height:126px;padding:16px}.metric-modern .metric-value{font-size:34px}.dashboard-summary-grid{grid-template-columns:1fr}.chart-wrap.modern{gap:7px;min-height:222px}.chart-bars{height:168px}.funnel-row{grid-template-columns:1fr;gap:8px}.funnel-value{justify-self:end}.dashboard-detail-grid{grid-template-columns:1fr}.dashboard-list-item{flex-direction:column;align-items:flex-start}.dashboard-mini-track{width:100%}}

/* === 1.4.0 · identidade visual Chip7Tech CRM === */
body.crm-v2{--ink:#effffb;--muted:#8ba9a3;--teal:#19e7a5;--teal-dark:#0ec88d;--teal-soft:#0d3c35;--line:#19484a;--bg:#041a1d;--nav:#051d20;--amber:#ffad32;--red:#ff5e72;--radius:16px;--shadow:0 14px 34px #00000024;--bs-primary:#19e7a5;--bs-primary-rgb:25,231,165;color:var(--ink);background:#041a1d}
body.crm-v2{height:100dvh;overflow:hidden}.crm-shell{height:100dvh;display:grid;grid-template-columns:258px minmax(0,1fr);background:radial-gradient(circle at 72% -10%,#0d514c55 0,#041a1d 38%),#041a1d}.crm-sidebar{height:100dvh;overflow-y:auto;overflow-x:hidden;background:linear-gradient(180deg,#06282b 0%,#041e21 56%,#04191b 100%);border-right:1px solid #12484a;padding:16px 12px 14px;display:flex;flex-direction:column;gap:10px;scrollbar-width:thin;scrollbar-color:#205c5a transparent}.crm-sidebar-head{padding:0 6px 10px}.crm-brand{display:flex;align-items:center;gap:11px;color:#fff}.crm-brand:hover{color:#fff}.crm-brand img{width:104px;height:54px;object-fit:contain;object-position:center;background:#052126;border:1px solid #15484a;border-radius:12px;padding:5px}.crm-brand>span{display:flex;flex-direction:column;min-width:0}.crm-brand strong{font-size:14px;letter-spacing:-.2px}.crm-brand small{font-size:9px;color:#72aca5;text-transform:uppercase;letter-spacing:1.2px;margin-top:2px}.crm-side-nav{display:flex!important;flex-direction:column;align-items:stretch!important;gap:3px!important;overflow:visible!important;width:100%;flex:0 0 auto}.crm-nav-label{font-size:8px;letter-spacing:1.45px;font-weight:800;color:#4f8581;padding:14px 11px 5px}.crm-side-nav>a,.crm-nav-toggle{width:100%!important;min-height:42px!important;height:auto!important;border-radius:10px!important;padding:10px 12px!important;color:#a7c8c2!important;background:transparent!important;display:flex!important;align-items:center!important;justify-content:flex-start!important;gap:9px!important;font-size:12px!important;font-weight:600!important;border:1px solid transparent!important}.crm-side-nav>a:hover,.crm-nav-toggle:hover{background:#0b3736!important;color:#eafff8!important;border-color:#14504c!important}.crm-side-nav>a.active,.crm-nav-toggle.active,.crm-nav-toggle.show{background:linear-gradient(90deg,#087a63 0%,#07564f 100%)!important;color:#fff!important;border-color:#12a983!important;box-shadow:0 8px 25px #00c98e18}.crm-side-nav .icon,.crm-nav-toggle .icon{width:18px!important;height:18px!important;color:#8ed0c4}.crm-side-nav>a.active .icon,.crm-nav-toggle.active .icon,.crm-nav-toggle.show .icon{color:#62ffcb}.crm-side-nav .nav-count{margin-left:auto;background:#19e7a5;color:#032d25;border-radius:999px;min-width:24px;text-align:center;padding:2px 6px;font-weight:800}.crm-nav-toggle .nav-caret{margin-left:auto}.crm-side-submenu{position:static!important;transform:none!important;width:100%!important;min-width:0!important;margin:4px 0 6px!important;background:#041b1e!important;border:1px solid #123f41!important;border-radius:11px!important;box-shadow:none!important;padding:6px!important}.crm-side-submenu .dropdown-item{color:#a7c8c2!important;background:transparent!important;border-radius:8px!important;padding:9px 10px!important}.crm-side-submenu .dropdown-item:hover,.crm-side-submenu .dropdown-item.active{background:#0b3737!important;color:#f4fffc!important}.crm-side-submenu .dropdown-item .icon{color:#3bdbaa!important}.crm-side-submenu .dropdown-item small{color:#628d89!important}.crm-side-submenu .dropdown-divider{border-color:#123b3d!important}.crm-side-submenu .nav-menu-heading{color:#4e817e!important}.crm-sidebar-promo{margin-top:auto;border:1px solid #0a8d6d;border-radius:14px;background:linear-gradient(145deg,#073833 0%,#062528 100%);padding:15px;box-shadow:inset 0 0 30px #16d89b08}.crm-promo-icon{display:grid;place-items:center;width:40px;height:40px;border-radius:12px;background:#16de9f;color:#032821;margin-bottom:10px}.crm-promo-icon .icon{width:23px;height:23px}.crm-sidebar-promo strong{font-size:15px;line-height:1.25;display:block;color:#f3fffb}.crm-sidebar-promo p{font-size:10px;line-height:1.5;color:#84aba5;margin:8px 0 12px}.crm-sidebar-promo a{display:flex;justify-content:space-between;align-items:center;border:1px solid #18c991;border-radius:9px;padding:8px 10px;color:#67ffd1;font-size:10px;font-weight:700}.crm-sidebar-foot{display:grid;grid-template-columns:8px 1fr auto;align-items:center;gap:8px;padding:8px 6px 0;color:#73938e;font-size:9px}.crm-sidebar-foot i{width:7px;height:7px;border-radius:50%;background:#1af09c;box-shadow:0 0 12px #1af09c}.crm-sidebar-foot small{color:#486e69}
.crm-workspace{height:100dvh;min-width:0;overflow:auto;background:radial-gradient(circle at 75% 0,#0a3c3c50 0,#041a1d 38%),#041a1d;display:flex;flex-direction:column}.crm-topbar{position:sticky;top:0;z-index:35;min-height:70px;background:#052629ee;backdrop-filter:blur(14px);border-bottom:1px solid #124345;display:flex;align-items:center;justify-content:space-between;gap:18px;padding:12px 22px}.crm-topbar-left,.crm-topbar-right{display:flex;align-items:center;gap:10px;min-width:0}.crm-topbar-left{flex:1}.crm-global-search{height:42px;max-width:520px;width:min(520px,55vw);display:flex;align-items:center;gap:9px;background:#082e31;border:1px solid #185054;border-radius:11px;padding:0 12px;color:#7ca39d}.crm-global-search .icon{width:17px;height:17px}.crm-global-search input{flex:1;min-width:0;border:0;outline:0;background:transparent;color:#e8fff9;font-size:12px}.crm-global-search input::placeholder{color:#688d88}.crm-global-search kbd{font-size:9px;color:#6f918c;border:1px solid #285a59;background:#0a3436;border-radius:5px;padding:2px 5px;box-shadow:none}.crm-health-compact{display:flex;align-items:center;gap:12px;font-size:9px;color:#739894;white-space:nowrap}.crm-topbar .icon-button{background:#082d30;border-color:#164c4f;color:#b9d9d3}.crm-topbar .icon-button:hover{background:#0d3a3b;color:#65ffc9}.crm-user-block{display:flex;align-items:center;gap:8px;border-left:1px solid #16474a;padding-left:12px}.crm-user-block>span{display:flex;flex-direction:column;max-width:150px}.crm-user-block strong{font-size:11px;color:#f3fffc;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crm-user-block small{font-size:9px;color:#6e938e}.crm-v2 .user-avatar{background:linear-gradient(135deg,#0f7b65,#184f53);border-color:#2d796c;color:#eafff8}.crm-v2 .workspace-bar.crm-workspace-bar{position:sticky;top:70px;z-index:30;min-height:49px;background:#061f22f2;border-color:#123b3e;padding:8px 22px}.crm-v2 .company-switch>.icon{color:#4fc6a8}.crm-v2 .company-switch select{color:#dff8f2;background:#082c2f;border:1px solid #174a4d;border-radius:8px;padding:7px 28px 7px 10px;max-width:330px}.crm-v2 .role-label{background:#0e453d;color:#77e7c3}.crm-context-note{display:flex;align-items:center;gap:7px;color:#6d9691;font-size:9px}.crm-context-dot{width:7px;height:7px;border-radius:50%;background:#18e69e;box-shadow:0 0 10px #18e69e}
.crm-v2 #main-content{flex:1;min-height:0;background:transparent}.crm-v2 .page-shell{max-width:1600px;padding:28px 28px 34px}.crm-v2 .page-heading h1{color:#f2fffb;font-size:28px}.crm-v2 .page-heading p,.crm-v2 .tiny,.crm-v2 .text-secondary,.crm-v2 .muted-link{color:#789d97!important}.crm-v2 .eyebrow,.crm-v2 .section-label{color:#26d6a4}.crm-v2 .surface{background:linear-gradient(145deg,#082a2d 0%,#061f22 100%);border-color:#16474a;box-shadow:0 14px 36px #00000022;color:#eafff8}.crm-v2 .panel{background:linear-gradient(145deg,#082b2e 0%,#062124 100%)}.crm-v2 a{color:#31e6af}.crm-v2 a:hover{color:#68ffd2}.crm-v2 .btn{border-radius:9px;font-weight:700}.crm-v2 .btn-primary{--bs-btn-bg:#18df9f;--bs-btn-border-color:#18df9f;--bs-btn-color:#032b24;--bs-btn-hover-bg:#5effcd;--bs-btn-hover-border-color:#5effcd;--bs-btn-hover-color:#032b24;box-shadow:0 8px 22px #16da9d20}.crm-v2 .btn-light{background:#0a3235;border-color:#1c5556;color:#c9e8e2}.crm-v2 .btn-light:hover{background:#104144;border-color:#26706c;color:#fff}.crm-v2 .btn-outline-danger{--bs-btn-color:#ff7e8e;--bs-btn-border-color:#7b3b47;--bs-btn-hover-bg:#6b2532;--bs-btn-hover-border-color:#ff6478}.crm-v2 .form-control,.crm-v2 .form-select{background:#061d20;border-color:#1b4b4e;color:#e9fffa}.crm-v2 .form-control::placeholder{color:#547a75}.crm-v2 .form-control:focus,.crm-v2 .form-select:focus{background:#082529;color:#fff;border-color:#28c49b;box-shadow:0 0 0 3px #19e7a51a}.crm-v2 .form-control:disabled,.crm-v2 .form-select:disabled{background:#0b2528;color:#557c77}.crm-v2 .field{color:#9bb8b2}.crm-v2 .field small{color:#6c918c}.crm-v2 .form-check-input{background-color:#082d30;border-color:#2b5b5c}.crm-v2 .form-check-input:checked{background-color:#19e7a5;border-color:#19e7a5}.crm-v2 .notice{background:#0b3233;border-color:#1d5854;color:#9bc5bd}.crm-v2 .notice.success{background:#0d3a31;border-color:#14684f;color:#81e5bd}.crm-v2 .notice.warning{background:#3b2c0d;border-color:#755214;color:#ffd987}.crm-v2 .notice.danger{background:#3a1d25;border-color:#6e313e;color:#ff9aaa}.crm-v2 .global-warning{background:#3a2c10;border-color:#73571c;color:#ffd574}.crm-v2 .divider,.crm-v2 .data-table th,.crm-v2 .data-table td{border-color:#143b3e}.crm-v2 .table-wrap,.crm-v2 .management-table-wrap{background:#061f22;border-color:#17474a}.crm-v2 .data-table th{background:#08282b;color:#749d96}.crm-v2 .data-table td{color:#cfe8e3}.crm-v2 .data-table tbody tr:hover td{background:#08272a}.crm-v2 .tabs{background:#072326}.crm-v2 .tabs button{color:#729690}.crm-v2 .tabs button.active{background:#0c413d;color:#8bffd8;box-shadow:none}.crm-v2 .pagination-bar{color:#779b95}.crm-v2 .pill{background:#0c3435;color:#8db7b0}.crm-v2 .pill.open,.crm-v2 .pill.connected,.crm-v2 .pill.done,.crm-v2 .pill.ready,.crm-v2 .pill.read{background:#0b4638;color:#76f1c0}.crm-v2 .pill.waiting,.crm-v2 .pill.pending,.crm-v2 .pill.uncertain,.crm-v2 .pill.connecting{background:#4a3511;color:#ffd271}.crm-v2 .pill.failed,.crm-v2 .pill.disconnected,.crm-v2 .pill.close,.crm-v2 .pill.urgent{background:#4a202a;color:#ff94a3}.crm-v2 .pill.closed,.crm-v2 .pill.sent,.crm-v2 .pill.delivered{background:#20374a;color:#9dccff}.crm-v2 .avatar{background:#0c3d38;color:#6ff2c8}.crm-v2 .empty-state{color:#6f9791}.crm-v2 .empty-state .empty-icon{background:#0b3433;border-color:#164f4c;color:#4ed3ac}
/* dashboard */
.crm-v2 .dashboard-hero-modern{background:linear-gradient(135deg,#073637 0%,#062528 54%,#082a2d 100%);border-color:#0f5b55}.crm-v2 .dashboard-hero-modern h2{color:#f6fffc}.crm-v2 .dashboard-hero-modern p{color:#86a9a3}.crm-v2 .dashboard-greeting.modern{color:#86aaa4}.crm-v2 .dashboard-greeting.modern strong{color:#dffff6}.crm-v2 .dashboard-hero-badges span{background:#0a4139;border-color:#176251;color:#a7cfc6}.crm-v2 .dashboard-hero-badges b{color:#65ffcb}.crm-v2 .dashboard-insight-card{background:linear-gradient(135deg,#0a6e5d 0%,#07433f 100%);border-color:#16876f}.crm-v2 .dashboard-insight-card.tone-success{background:linear-gradient(135deg,#104e7a 0%,#082c4f 100%);border-color:#17669c}.crm-v2 .metric-modern{border-color:#1a4a4d}.crm-v2 .metric-modern:before{background:#ffffff10}.crm-v2 .metric-modern.tone-warning{background:linear-gradient(135deg,#4a310c 0%,#2b230f 100%);border-color:#765116}.crm-v2 .metric-modern.tone-success{background:linear-gradient(135deg,#0b493d 0%,#07312e 100%);border-color:#16755f}.crm-v2 .metric-modern.tone-info{background:linear-gradient(135deg,#113b5f 0%,#082b45 100%);border-color:#185e88}.crm-v2 .metric-modern.tone-neutral{background:linear-gradient(135deg,#2e2758 0%,#191f3d 100%);border-color:#574995}.crm-v2 .metric-modern .metric-label,.crm-v2 .metric-modern .metric-value{color:#f3fffb}.crm-v2 .metric-modern .metric-foot{color:#9fc0b9}.crm-v2 .metric-badge{background:#ffffff12;color:#aac7c1}.crm-v2 .metric-modern .metric-icon{background:#ffffff12;color:#78ffd0}.crm-v2 .summary-card{background:#072528}.crm-v2 .summary-card strong{color:#5dffd0}.crm-v2 .summary-label{color:#9abbb4}.crm-v2 .chart-bar{background:linear-gradient(180deg,#28f3b6 0%,#0fb58b 100%);box-shadow:0 8px 24px #19e7a52a}.crm-v2 .chart-bar.out{background:linear-gradient(180deg,#43b3ff 0%,#2f7dff 100%);box-shadow:0 8px 24px #2f91ff2a}.crm-v2 .legend-chip{color:#9cb9b4}.crm-v2 .funnel-label,.crm-v2 .funnel-value{color:#dff7f2}.crm-v2 .funnel-track,.crm-v2 .queue-track{background:#0d3436}.crm-v2 .activity-row-modern{border-color:#123a3c}.crm-v2 .activity-dot.tone-success{background:#0a4638;color:#5affca}.crm-v2 .activity-dot.tone-info{background:#133b5c;color:#67b9ff}.crm-v2 .channel-compact-modern{border-color:#123a3c}.crm-v2 .dashboard-tip-modern{background:linear-gradient(135deg,#072d2f 0%,#061f22 100%);border-color:#17484a;color:#89aca6}.crm-v2 .dashboard-detail-hero,.crm-v2 .dashboard-detail-modal.tone-open .dashboard-detail-hero,.crm-v2 .dashboard-detail-modal.tone-pending .dashboard-detail-hero,.crm-v2 .dashboard-detail-modal.tone-closed .dashboard-detail-hero{background:linear-gradient(135deg,#0b3b39,#07272a);color:#eafff8}.crm-v2 .dashboard-detail-hero p{color:#93b5af}.crm-v2 .dashboard-detail-grid article,.crm-v2 .dashboard-list-item{background:#072629;border-color:#16474a}.crm-v2 .dashboard-detail-grid b,.crm-v2 .dashboard-list-main strong{color:#edfffa}.crm-v2 .dashboard-mini-track{background:#10383a}
/* inbox */
.crm-v2 .inbox-shell{background:#041a1d;border:1px solid #123e40;border-radius:16px;margin:18px;height:calc(100dvh - 190px);grid-template-columns:340px minmax(360px,1fr) 300px;box-shadow:0 22px 55px #00000026}.crm-v2 .conversation-list,.crm-v2 .contact-panel,.crm-v2 .chat-header,.crm-v2 .chat-composer{background:#061f22;border-color:#123d40}.crm-v2 .list-header{border-color:#123d40}.crm-v2 .list-heading h1,.crm-v2 .chat-header h2,.crm-v2 .contact-card-avatar h3{color:#effffb}.crm-v2 .filter-chip{background:#08282b;border-color:#154649;color:#7fa29d}.crm-v2 .filter-chip.active{background:#0a5747;border-color:#138367;color:#8affd5}.crm-v2 .filter-chip .chip-count{background:#ffffff10;color:#a9d0c8}.crm-v2 .list-selects select{background:#08282b;color:#89aaa4}.crm-v2 .conversation-item{background:#061f22;border-color:#10373a;color:#c9e4df}.crm-v2 .conversation-item:hover{background:#08292c}.crm-v2 .conversation-item.selected{background:linear-gradient(90deg,#0b463e 0%,#08282b 100%)}.crm-v2 .conversation-item.selected:before{background:#1ce5a5}.crm-v2 .conversation-item .avatar{background:#0d3d39;color:#72efc7}.crm-v2 .chat-panel{background:#04181b}.crm-v2 .chat-status-bar{background:#082326;border-color:#12383b;color:#769b95}.crm-v2 .messages-area{background-color:#04181b;background-image:radial-gradient(#2a655b1c .9px,transparent .9px);background-size:17px 17px}.crm-v2 .date-divider{color:#688e88}.crm-v2 .date-divider:before,.crm-v2 .date-divider:after{background:#164044}.crm-v2 .message-bubble{background:#0c2b2f;border-color:#17474b;color:#d5e9e5;box-shadow:0 4px 18px #00000022}.crm-v2 .message.out .message-bubble{background:linear-gradient(135deg,#075745 0%,#086b52 100%);border-color:#11856a;color:#effff9}.crm-v2 .message.note .message-bubble{background:#3b2d10;border-color:#735619;color:#ffdfa0}.crm-v2 .message-author{color:#70cdb5}.crm-v2 .message-meta{color:#7d9c97}.crm-v2 .attachment-card{background:#071e21;border-color:#1b4b4f;color:#a9c8c2}.crm-v2 .chat-composer{background:#062226}.crm-v2 .composer-entry,.crm-v2 .composer-note{background:#082a2d!important;border-color:#164b4e!important;color:#dff9f4!important}.crm-v2 .contact-panel{color:#c6dfda}.crm-v2 .contact-panel-heading,.crm-v2 .contact-info-item label{color:#658b85}.crm-v2 .contact-info-item p{color:#a7c5bf}.crm-v2 .contact-timeline{border-color:#184548}.crm-v2 .contact-timeline-item{color:#8dada7}.crm-v2 .contact-tags .pill{background:#0c3a36;color:#6af0c5}
/* reports, management, campaigns, channels */
.crm-v2 .report-filter,.crm-v2 .report-grid>.panel,.crm-v2 .campaign-card,.crm-v2 .channel-card,.crm-v2 .management-card,.crm-v2 .management-hero,.crm-v2 .settings-grid .surface{background:linear-gradient(145deg,#08292c,#061f22);border-color:#16474a}.crm-v2 .report-filter label{color:#8cabaa}.crm-v2 .rank-row{border-color:#123a3c}.crm-v2 .rank-number{background:#0a4639;color:#6ff6ca}.crm-v2 .campaign-state{background:#0b3335;color:#95b5af}.crm-v2 .campaign-state.running{background:#0a4538;color:#70efc1}.crm-v2 .campaign-state.paused{background:#49350f;color:#ffd271}.crm-v2 .campaign-state.completed{background:#173a50;color:#9bcfff}.crm-v2 .campaign-copy,.crm-v2 .attachment-lite{color:#91afa9}.crm-v2 .attachment-lite{border-color:#17484a;background:#072326}.crm-v2 .campaign-progress{background:#0d3537}.crm-v2 .campaign-progress i{background:linear-gradient(90deg,#18e7a5,#27c4ff)}.crm-v2 .campaign-stats span{color:#6e918c}.crm-v2 .campaign-stats b{color:#bdf5e8}.crm-v2 .campaign-contacts{background:#061f22;border-color:#16474a}.crm-v2 .campaign-contact{border-color:#123a3c}.crm-v2 .campaign-contact:hover{background:#092a2d}.crm-v2 .channel-card code,.crm-v2 .channel-card-detail{color:#7fa49e}.crm-v2 .url-box{background:#061d20;border-color:#18484a;color:#9fc3bc}.crm-v2 .management-card{color:#dff8f2}.crm-v2 .management-card:hover{color:#fff;border-color:#1d7965;box-shadow:0 18px 40px #00000026}.crm-v2 .management-card-icon,.crm-v2 .management-note-icon{background:#0c453b;color:#58f1c3}.crm-v2 .management-card-copy small{color:#729690}.crm-v2 .management-page-note{background:#072528;border-color:#164548;color:#82a49e}.crm-v2 .management-hero{background:linear-gradient(135deg,#0a3534,#062124)}.crm-v2 .management-hero p{color:#7ea19b}.crm-v2 .management-hero-stats span{background:#0b3936;border-color:#15584f;color:#7fa49b}.crm-v2 .management-hero-stats strong{color:#70ffd0}.crm-v2 .business-day{border-color:#123a3c}.crm-v2 .business-day>label{color:#789b95}.crm-v2 .business-day input:disabled{background:#0b2427;color:#4d716d}
/* modal, toast, footer */
.crm-v2 dialog{background:#061f22;border-color:#1c5557;color:#eafff8;box-shadow:0 35px 120px #00000088}.crm-v2 dialog::backdrop{background:#001113c7;backdrop-filter:blur(5px)}.crm-v2 .modal-heading,.crm-v2 .modal-actions{background:#08282b;border-color:#16484a}.crm-v2 .modal-heading h2{color:#f4fffc}.crm-v2 .icon-button.dark{background:#0b3436;border-color:#1c5557;color:#a9ccc5}.crm-v2 .app-toast{background:#08282b;border-color:#1b5052;color:#c5e3dc;box-shadow:0 15px 45px #0000005c}.crm-v2 .app-footer{background:#051d20;border-color:#123a3d;color:#628985}.crm-v2 .app-footer-brand strong,.crm-v2 .app-footer-developer>span strong{color:#dff8f2}.crm-v2 .whatsapp-developer{color:#7debc7}
/* Auth */
.auth-body{background:#031719;color:#effffb}.auth-body .auth-shell{background:radial-gradient(circle at 15% 15%,#0e514355 0,#031719 34%),#031719}.auth-body .auth-story{background:linear-gradient(145deg,#062c2d 0%,#041d20 70%);border-right:1px solid #123f41}.auth-logo-brand{display:flex;align-items:center;gap:14px;color:#fff}.auth-logo-brand:hover{color:#fff}.auth-logo-brand img{width:150px;height:72px;object-fit:contain;background:#062226;border:1px solid #15474a;border-radius:14px;padding:5px}.auth-logo-brand span{display:flex;flex-direction:column}.auth-logo-brand strong{font-size:18px}.auth-logo-brand small{font-size:9px;letter-spacing:1.3px;color:#71aaa4;text-transform:uppercase}.auth-body .auth-story-content h1{color:#f7fffd}.auth-body .auth-story-content h1 em{color:#40f1b7}.auth-body .auth-story-content p,.auth-body .story-points span{color:#89aba5}.auth-body .auth-form-panel{background:#061f22;color:#effffb}.auth-body .auth-form-content h2{color:#f4fffc}.auth-body .text-secondary{color:#7fa29c!important}.auth-body .form-control{background:#05191c;border-color:#1a4b4e;color:#effffb}.auth-body .form-control:focus{background:#072326;border-color:#22c99c;box-shadow:0 0 0 3px #18df9f20;color:#fff}.auth-body .field{color:#8eaea8}.auth-body .auth-options a,.auth-body .auth-back,.auth-body .auth-whatsapp-link{color:#51e9b8}.auth-body .auth-submit{background:#18df9f;border-color:#18df9f;color:#032b24;box-shadow:0 12px 30px #18df9f25}.auth-body .auth-privacy,.auth-body .auth-small-footer{color:#617f7b}.auth-body .reveal-password{color:#70aaa0}.auth-body .notice{background:#0b3335;border-color:#1d5854;color:#9bc5bd}.auth-body .notice.danger{background:#3a1d25;border-color:#6e313e;color:#ff9aaa}.auth-body .notice.success{background:#0d3a31;border-color:#14684f;color:#81e5bd}
@media(max-width:1180px){.crm-shell{grid-template-columns:226px minmax(0,1fr)}.crm-sidebar{padding-inline:9px}.crm-brand img{width:92px}.crm-topbar{padding-inline:16px}.crm-v2 .inbox-shell{grid-template-columns:310px minmax(340px,1fr)}.crm-v2 .contact-panel{display:none}.crm-v2 .inbox-shell.show-contact{grid-template-columns:310px minmax(340px,1fr) 280px}.crm-v2 .inbox-shell.show-contact .contact-panel{display:block}}
@media(max-width:900px){body.crm-v2{overflow:hidden}.crm-shell{display:block}.crm-sidebar{position:fixed;left:0;top:0;bottom:0;width:min(292px,88vw);z-index:80;transform:translateX(-104%);transition:transform .2s ease;box-shadow:18px 0 55px #00000066}.crm-sidebar.open{transform:translateX(0)}body.nav-open:after{content:"";position:fixed;inset:0;background:#001214a6;z-index:70}.crm-side-nav{display:flex!important}.crm-topbar{min-height:62px;padding:9px 12px}.crm-topbar-left{gap:8px}.crm-global-search{width:min(520px,65vw)}.crm-global-search kbd{display:none}.crm-health-compact,.crm-user-block>span{display:none}.crm-v2 .workspace-bar.crm-workspace-bar{top:62px;padding-inline:12px}.crm-context-note{display:none}.crm-v2 .page-shell{padding:22px 16px 28px}.crm-v2 .inbox-shell{margin:10px;height:calc(100dvh - 145px);grid-template-columns:320px minmax(0,1fr)}.crm-v2 .application #main-content{min-height:0}.crm-v2 .app-footer{padding:12px 16px}.crm-sidebar .primary-nav-modern{position:static!important;display:flex!important;background:transparent!important;border:0!important;box-shadow:none!important;padding:0!important;max-height:none!important}.crm-sidebar .nav-dropdown{width:100%;display:block}.crm-sidebar .nav-dropdown-toggle{display:flex!important}.crm-sidebar .app-nav-menu{position:static!important;transform:none!important}}
@media(max-width:650px){.crm-global-search{width:auto;flex:1;min-width:0}.crm-topbar-right{gap:6px}.crm-topbar .icon-button{width:34px;height:34px}.crm-user-block{border:0;padding:0}.crm-v2 .company-switch{width:100%}.crm-v2 .company-switch select{max-width:none;flex:1}.crm-v2 .role-label{display:none}.crm-v2 .page-heading{flex-direction:column}.crm-v2 .page-heading h1{font-size:23px}.crm-v2 .inbox-shell{margin:0;border-radius:0;border-inline:0;height:calc(100dvh - 111px)}.crm-v2 .conversation-list{border-right:0}.crm-v2 .app-footer{flex-direction:column;align-items:flex-start;gap:7px}.auth-body .auth-story{display:none}.auth-body .auth-shell{display:block}.auth-body .auth-form-panel{min-height:100dvh;background:radial-gradient(circle at top,#0a423955,#061f22 45%)}.auth-body .auth-form-content{padding-top:54px}.auth-body .auth-mobile-brand{color:#75ffd2}}
.install-body{background:radial-gradient(circle at 20% 0,#0b4c4055 0,#031719 38%),#031719;color:#effffb}.install-body .install-container{max-width:980px}.install-body h1,.install-body h2{color:#f5fffc}.install-body .text-secondary{color:#7d9f99!important}.install-body .surface{background:linear-gradient(145deg,#08292c,#061f22);border-color:#17484a;box-shadow:0 18px 48px #00000028}.install-body .form-control{background:#05191c;border-color:#1a4b4e;color:#effffb}.install-body .form-control:focus{background:#072326;border-color:#22c99c;box-shadow:0 0 0 3px #18df9f20;color:#fff}.install-body .field{color:#8eaea8}.install-body .notice{background:#0b3335;border-color:#1d5854;color:#9bc5bd}.install-body .notice.danger{background:#3a1d25;border-color:#6e313e;color:#ff9aaa}.install-body .check-ok{color:#54e5b5}.install-body .check-fail{color:#ff7e8e}.install-body code{color:#71ffd0;background:#08272a;padding:2px 5px;border-radius:5px}

/* === 1.5.0 · identidade visual fiel + menu superior === */
.crm-top-layout{--crm-bg:#03191c;--crm-panel:#06272a;--crm-panel-2:#082f32;--crm-line:#12484b;--crm-green:#18df9f;--crm-blue:#2b9fff;--crm-orange:#f1a72c;--crm-purple:#8c6cf0;background:var(--crm-bg)!important;color:#dff8f2!important;height:100dvh;overflow:hidden}
.crm-top-shell{height:100dvh;display:grid;grid-template-rows:auto auto auto minmax(0,1fr) auto;background:radial-gradient(circle at 72% -10%,#0b554843 0,transparent 30%),var(--crm-bg)}
.crm-main-header{min-height:72px;padding:10px 22px;display:flex;align-items:center;gap:18px;background:#042426;border-bottom:1px solid var(--crm-line);position:relative;z-index:60;box-shadow:0 8px 28px #0003}
.crm-header-brand{flex:0 0 auto}.crm-header-brand a{display:flex;align-items:center;gap:10px;color:#fff}.crm-header-brand img{width:84px;height:46px;object-fit:contain;border-radius:9px;border:1px solid #2b5a5d;background:#04181a;padding:2px}.crm-header-brand span{display:flex;flex-direction:column;line-height:1.05}.crm-header-brand strong{font-size:14px}.crm-header-brand small{font-size:8px;letter-spacing:1.1px;text-transform:uppercase;color:#6fb7aa;margin-top:5px}
.crm-top-nav{display:flex!important;align-items:center;gap:3px;flex:1;min-width:0;overflow:visible}.crm-top-nav>a,.crm-top-nav .nav-dropdown-toggle{min-height:40px;padding:0 10px;border:0;border-radius:10px;background:transparent;color:#a9cbc5;display:flex;align-items:center;gap:7px;font-size:11px;font-weight:650;white-space:nowrap}.crm-top-nav>a:hover,.crm-top-nav>a.active,.crm-top-nav .nav-dropdown-toggle:hover,.crm-top-nav .nav-dropdown-toggle.active,.crm-top-nav .nav-dropdown-toggle.show{background:#0a4b43;color:#fff;box-shadow:inset 0 0 0 1px #1c7e6d}.crm-top-nav .icon{width:16px;height:16px;color:#77d9c0}.crm-top-nav .nav-dropdown{display:flex;align-items:center;position:relative}.crm-top-nav .app-nav-menu{top:100%!important;left:0!important;right:auto!important;transform:none!important;min-width:290px;max-width:min(390px,calc(100vw - 24px));max-height:min(72vh,620px);overflow:auto;background:#06282b;border:1px solid #185356;border-radius:14px;box-shadow:0 24px 70px #0009;padding:8px}.crm-top-nav .app-nav-menu-wide{min-width:340px}.crm-top-nav .app-nav-menu .dropdown-item{color:#cde6e1;border-radius:10px;padding:9px 10px}.crm-top-nav .app-nav-menu .dropdown-item:hover,.crm-top-nav .app-nav-menu .dropdown-item.active{background:#0b443e;color:#fff}.crm-top-nav .app-nav-menu .dropdown-item small{color:#739f98}.crm-top-nav .nav-menu-heading{color:#6eaaa0}.crm-top-nav .dropdown-divider{border-color:#17464a}
.crm-header-actions{margin-left:auto;display:flex;align-items:center;gap:7px;flex:0 0 auto}.crm-header-actions .icon-button{background:#062d30;border-color:#165054}.crm-user-photo-button{width:38px!important;height:38px!important;padding:0!important;border:1px solid #25816f!important;background:#0a423a!important;overflow:hidden!important}.crm-user-photo-button>.avatar{width:100%;height:100%;border:0;border-radius:50%}.crm-user-block-text{display:flex;flex-direction:column;line-height:1.15;max-width:120px}.crm-user-block-text strong{font-size:11px;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.crm-user-block-text small{font-size:9px;color:#719c96;margin-top:3px}
.crm-subheader{min-height:54px;padding:7px 22px;display:flex;align-items:center;gap:14px;background:#052326;border-bottom:1px solid #103f42;position:relative;z-index:45}.crm-global-search{width:min(520px,38vw);height:38px;background:#062e31;border:1px solid #175155;border-radius:10px;display:flex;align-items:center;gap:9px;padding:0 11px}.crm-global-search .icon{width:16px;color:#6ea69d}.crm-global-search input{flex:1;min-width:0;border:0;outline:0;background:transparent;color:#dff8f2;font-size:11px}.crm-global-search input::placeholder{color:#628c86}.crm-global-search kbd{font-size:9px;color:#719991;background:#0b3a3d;border:1px solid #18545a;border-radius:5px;padding:2px 7px}.crm-subheader .company-switch{margin-left:auto}.crm-subheader .company-switch select{background:#082d31;color:#e0fff7;border:1px solid #155055;border-radius:8px;padding:7px 28px 7px 10px}.crm-subheader .role-label{background:#0d594d;color:#75ffd5}.crm-health-compact{display:flex;align-items:center;gap:12px;font-size:9px;color:#779d97}
.crm-top-layout #main-content{min-height:0;overflow:auto;background:transparent}.crm-top-layout .page-shell{max-width:1600px;padding:24px 28px 32px}.crm-top-layout .app-footer{min-height:48px;padding:9px 24px;background:#041f22;border-top:1px solid #103f42;position:relative;z-index:10}
/* botones nunca cortados */
.crm-v2 .btn{white-space:nowrap;line-height:1.2;min-height:38px;max-width:100%;overflow:visible;text-overflow:clip}.crm-v2 .btn .icon{flex:0 0 auto}.crm-v2 .action-row{align-items:stretch;row-gap:9px}.crm-v2 .action-row .btn{flex:0 0 auto}.crm-v2 .page-heading>div:last-child{max-width:100%}.crm-v2 .page-heading .btn{flex-shrink:0}
/* fotos reais com fallback por iniciais */
.person-avatar{position:relative;overflow:hidden;border-radius:50%!important;background:linear-gradient(145deg,#0a5147,#0a3336)!important;color:#8dffe0!important;border:1px solid #1c6b60!important}.person-avatar>span{position:relative;z-index:1}.person-avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;z-index:2}.person-avatar img+span{opacity:0}.table-person{display:flex;align-items:center;gap:10px}.table-person .avatar{width:36px;height:36px;flex:0 0 36px}.profile-summary .person-avatar{width:68px;height:68px}.profile-photo-tools{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:15px 0 18px}.task-person{display:flex;align-items:center;gap:8px;font-size:11px;color:#87aaa4}.task-person .avatar{width:29px;height:29px}
/* Kanban */
.crm-kanban{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:14px;align-items:start;overflow-x:auto;padding-bottom:8px}.kanban-column{background:#05272a;border:1px solid #124649;border-radius:16px;min-width:240px;overflow:hidden}.kanban-column>header{display:flex;align-items:center;justify-content:space-between;padding:13px 14px;border-top:3px solid var(--kanban-color);border-bottom:1px solid #123d40}.kanban-column>header span{font-weight:750;font-size:12px}.kanban-column>header b{background:#0a393c;border-radius:999px;padding:3px 8px;font-size:10px}.kanban-cards{padding:10px;display:grid;gap:9px;max-height:calc(100dvh - 270px);overflow:auto}.kanban-card{border:1px solid #15494c;background:linear-gradient(145deg,#082d31,#052326);border-radius:13px;padding:11px;text-align:left;color:#d9f4ee;transition:.15s}.kanban-card:hover{border-color:var(--kanban-color);transform:translateY(-1px);box-shadow:0 12px 30px #0004}.kanban-person{display:flex;gap:9px;align-items:center}.kanban-person strong,.kanban-person small{display:block}.kanban-person strong{font-size:12px}.kanban-person small{font-size:9px;color:#769b95;margin-top:2px}.kanban-card p{font-size:10px;color:#91ada8;margin:10px 0;line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.kanban-card-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;color:#688e88;font-size:9px}.kanban-empty{padding:25px 10px;text-align:center;color:#628984;font-size:10px}
/* tarefas */
.task-board{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.task-column{padding:15px;background:#05272a;border-color:#124649;min-height:320px}.task-card{padding:13px;border:1px solid #15484b;border-radius:13px;background:#072d30;margin-bottom:10px}.task-title{display:flex;justify-content:space-between;gap:8px;align-items:flex-start}.task-title strong{font-size:12px}.task-title small{font-size:9px;color:#7caaa2}.task-card p{font-size:10px;color:#88aaa4}.task-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}.task-actions .btn{min-height:31px;padding:6px 9px;font-size:10px}
/* chat interno */
.internal-chat-shell{max-width:980px;margin:0 auto;background:#05272a;border-color:#15484b;overflow:hidden}.internal-chat-list{height:min(58vh,560px);overflow:auto;padding:18px;display:flex;flex-direction:column;gap:12px;background:radial-gradient(circle at 20% 0,#0a43393c,transparent 30%),#041c1f}.internal-message{display:flex;gap:10px;align-items:flex-end;max-width:76%}.internal-message.mine{align-self:flex-end;flex-direction:row-reverse}.internal-message>div{background:#0b3034;border:1px solid #15484b;border-radius:14px;padding:10px 12px}.internal-message.mine>div{background:#075745;border-color:#13866b}.internal-message-head{display:flex;gap:15px;justify-content:space-between;margin-bottom:5px}.internal-message-head strong{font-size:10px}.internal-message-head small{font-size:8px;color:#7fa29d}.internal-message p{font-size:11px;margin:0;white-space:pre-wrap}.internal-chat-composer{display:flex;gap:10px;padding:12px;border-top:1px solid #15484b}.internal-chat-composer .form-control{margin:0}
/* integrações */
.integration-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:15px}.integration-card{background:linear-gradient(145deg,#082d31,#052326);border-color:#15484b;padding:20px;display:flex;flex-direction:column;gap:15px;align-items:flex-start}.integration-icon{width:48px;height:48px;border-radius:14px;display:grid;place-items:center}.integration-icon.whatsapp{background:#075e4c;color:#5dffd0}.integration-icon.mail{background:#0c4673;color:#67baff}.integration-icon.secure{background:#49340e;color:#ffd064}.integration-card h2{font-size:15px;margin:0 0 5px}.integration-card p{font-size:11px;color:#7fa29c;margin:0}.integration-card .btn{margin-top:auto}
/* fidelidade visual das telas de atendimento/relatórios */
.crm-v2 .surface,.crm-v2 .panel,.crm-v2 .campaign-card,.crm-v2 .channel-card{border-radius:14px}.crm-v2 .metrics-grid-modern .metric-modern{border-width:1px;box-shadow:0 12px 32px #0003}.crm-v2 .metric-modern.tone-warning{background:linear-gradient(135deg,#4a3411,#2c230f)!important;border-color:#805b18!important}.crm-v2 .metric-modern.tone-success{background:linear-gradient(135deg,#073d34,#062924)!important;border-color:#12795f!important}.crm-v2 .metric-modern.tone-info{background:linear-gradient(135deg,#0a355d,#082742)!important;border-color:#175d99!important}.crm-v2 .metric-modern.tone-neutral{background:linear-gradient(135deg,#292155,#181b3e)!important;border-color:#594aa5!important}.crm-v2 .metric-modern .metric-label,.crm-v2 .metric-modern .metric-foot{color:#b5d2cc!important}.crm-v2 .metric-modern .metric-value{color:#fff!important}.crm-v2 .metric-badge{background:#ffffff12!important;color:#9dc3bb!important}.crm-v2 .metric-modern .metric-icon{background:#ffffff10!important;color:#7ff1cb!important}
@media(max-width:1280px){.crm-main-header{gap:10px;padding-inline:14px}.crm-header-brand span{display:none}.crm-top-nav>a,.crm-top-nav .nav-dropdown-toggle{padding-inline:8px;font-size:10px}.crm-top-nav>a:nth-of-type(7){display:none}.crm-user-block-text{display:none}}
@media(max-width:1050px){.crm-main-header{min-height:62px}.crm-header-brand img{width:72px;height:40px}.nav-toggle{display:inline-flex!important;margin-left:auto}.crm-top-nav{display:none!important;position:absolute;top:58px;left:10px;right:10px;background:#05282b;border:1px solid #185356;border-radius:15px;padding:9px;box-shadow:0 22px 60px #000b;max-height:calc(100dvh - 82px);overflow:auto;flex-direction:column;align-items:stretch}.crm-top-nav.open{display:flex!important}.crm-top-nav>a,.crm-top-nav .nav-dropdown-toggle{width:100%;justify-content:flex-start;height:42px;font-size:11px}.crm-top-nav .nav-dropdown{display:block;width:100%}.crm-top-nav .nav-caret{margin-left:auto}.crm-top-nav .app-nav-menu,.crm-top-nav .app-nav-menu-wide{position:static!important;width:100%;max-width:none;min-width:0!important;transform:none!important;max-height:none;margin:3px 0 7px!important;box-shadow:none}.crm-subheader{padding-inline:12px}.crm-global-search{width:min(520px,55vw)}.task-board,.integration-grid{grid-template-columns:1fr 1fr}.crm-kanban{grid-template-columns:repeat(4,280px)}}
@media(max-width:700px){.crm-main-header{padding:8px 9px}.crm-header-actions .icon-button:first-child{display:none}.crm-header-actions{gap:4px}.crm-user-photo-button{width:34px!important;height:34px!important}.crm-subheader{flex-wrap:wrap;gap:7px;padding:7px 9px}.crm-global-search{width:100%;order:1}.crm-subheader .company-switch{order:2;margin-left:0;flex:1}.crm-health-compact{order:3}.crm-top-layout .page-shell{padding:18px 12px 26px}.crm-v2 .page-heading{gap:12px}.crm-v2 .page-heading>div:last-child{width:100%;display:flex;flex-wrap:wrap;gap:8px}.crm-v2 .page-heading>div:last-child .btn{flex:1 1 auto}.task-board,.integration-grid{grid-template-columns:1fr}.internal-message{max-width:92%}.crm-kanban{grid-template-columns:repeat(4,250px)}.crm-v2 .action-row .btn{flex:1 1 calc(50% - 6px);min-width:120px}.crm-top-layout .app-footer{padding:10px 12px}.crm-top-layout .app-footer-developer{max-width:100%}}
@media(max-width:1050px){.crm-top-layout.nav-open:after{content:"";position:fixed;inset:62px 0 0;background:#001214a6;z-index:50}.crm-main-header{z-index:80}.crm-top-nav{z-index:81}}


/* === 1.5.1 · estabilidade, responsividade e fluxo de página === */
html,body{max-width:100%;min-height:100%;overflow-x:hidden}
body.application.crm-top-layout{height:auto!important;min-height:100dvh!important;overflow-x:hidden!important;overflow-y:auto!important}
.crm-top-layout .crm-top-shell{height:auto!important;min-height:100dvh!important;display:flex!important;flex-direction:column!important;overflow:visible!important}
.crm-top-layout .crm-main-header{width:100%;min-width:0;flex:0 0 auto}
.crm-top-layout .crm-top-nav{min-width:0;max-width:100%}
.crm-top-layout .crm-subheader{width:100%;min-width:0;flex:0 0 auto}
.crm-top-layout #global-warning{flex:0 0 auto}
.crm-top-layout #main-content{display:block!important;flex:1 0 auto!important;width:100%!important;min-width:0!important;min-height:320px!important;overflow:visible!important;overflow-x:clip!important}
.crm-top-layout .app-footer{position:static!important;inset:auto!important;flex:0 0 auto!important;width:100%!important;margin-top:auto!important;z-index:10}
.crm-top-layout .page-shell,.crm-top-layout .management-page,.crm-top-layout .management-hub,.crm-top-layout .reports-page{width:100%!important;min-width:0!important;max-width:1600px!important;overflow:visible!important}
.crm-top-layout .page-heading{width:100%;min-width:0;display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:16px}
.crm-top-layout .page-heading>div:first-child{flex:1 1 520px;min-width:0;max-width:100%}
.crm-top-layout .page-heading>div:last-child{display:flex;flex:0 1 auto;flex-wrap:wrap;justify-content:flex-end;gap:8px;min-width:0;max-width:100%}
.crm-top-layout .page-heading h1,.crm-top-layout .page-heading p,.crm-top-layout .section-header h2{overflow-wrap:anywhere}
.crm-top-layout .btn{max-width:100%;white-space:normal!important;overflow-wrap:anywhere;text-align:center;flex-shrink:1}
.crm-top-layout .btn>.icon{flex:0 0 auto}
.crm-top-layout .action-row,.crm-top-layout .report-actions,.crm-top-layout .table-actions{max-width:100%;flex-wrap:wrap!important}
.crm-top-layout .surface,.crm-top-layout .panel,.crm-top-layout .campaign-card,.crm-top-layout .channel-card,.crm-top-layout .management-card{min-width:0;max-width:100%}
.crm-top-layout .dashboard-modern,.crm-top-layout .dashboard-grid-modern,.crm-top-layout .dashboard-summary-grid,.crm-top-layout .metrics-grid-modern,.crm-top-layout .report-grid,.crm-top-layout .management-grid,.crm-top-layout .settings-grid,.crm-top-layout .campaign-grid,.crm-top-layout .channels-grid{min-width:0;max-width:100%}
.crm-top-layout .dashboard-hero-modern{grid-template-columns:minmax(0,1fr) minmax(240px,340px)!important;min-width:0}
.crm-top-layout .dashboard-hero-copy,.crm-top-layout .dashboard-hero-side{min-width:0}
.crm-top-layout .table-wrap,.crm-top-layout .management-table-wrap{display:block;width:100%;max-width:100%;overflow-x:auto!important;overflow-y:visible;-webkit-overflow-scrolling:touch}
.crm-top-layout .data-table{min-width:720px;width:100%}
.crm-top-layout .campaign-card{width:min(100%,760px)!important}
.crm-top-layout .campaign-card-head,.crm-top-layout .section-header{min-width:0;flex-wrap:wrap}
.crm-top-layout .attachment-lite,.crm-top-layout .campaign-copy,.crm-top-layout .url-box{max-width:100%;overflow-wrap:anywhere;word-break:break-word}
.crm-top-layout .crm-subheader .company-switch{min-width:0;flex:0 1 auto}
.crm-top-layout .crm-subheader .company-switch select{max-width:min(270px,30vw)}
.crm-top-layout .crm-health-compact{flex:0 0 auto;white-space:nowrap}
.crm-top-layout .crm-header-actions{min-width:0}
.crm-top-layout .crm-user-block-text{min-width:0}
.crm-top-layout .toast-stack{position:fixed!important;right:16px!important;top:126px!important;bottom:auto!important;width:min(390px,calc(100vw - 32px))!important;max-width:calc(100vw - 32px)!important;z-index:2000}
.crm-top-layout .app-toast{width:100%;max-width:100%}
.crm-top-layout dialog{max-width:min(680px,calc(100vw - 24px));max-height:min(88dvh,820px);overflow:auto}
.crm-top-layout dialog form{min-width:0}
.crm-top-layout .modal-content-body{min-width:0;overflow-x:hidden}
.crm-top-layout .form-grid{min-width:0}
.crm-top-layout .field,.crm-top-layout .form-control,.crm-top-layout .form-select{min-width:0;max-width:100%}
.person-avatar-image{display:block;width:100%;height:100%;object-fit:cover}
@media(max-width:1420px){
  .crm-main-header{gap:8px!important;padding-inline:12px!important}
  .crm-header-brand span{display:none!important}
  .crm-top-nav>a,.crm-top-nav .nav-dropdown-toggle{padding-inline:7px!important;font-size:10px!important}
  .crm-user-block-text{display:none!important}
}
@media(max-width:1180px){
  .crm-main-header{min-height:62px!important;position:sticky!important;top:0!important}
  .nav-toggle{display:inline-flex!important;margin-left:auto!important}
  .crm-top-nav{display:none!important;position:absolute!important;top:60px!important;left:10px!important;right:10px!important;max-height:calc(100dvh - 76px)!important;overflow-y:auto!important;overflow-x:hidden!important;flex-direction:column!important;align-items:stretch!important;background:#05282b!important;border:1px solid #185356!important;border-radius:15px!important;padding:9px!important;box-shadow:0 22px 60px #000b!important;z-index:90!important}
  .crm-top-nav.open{display:flex!important}
  .crm-top-nav>a,.crm-top-nav .nav-dropdown-toggle{width:100%!important;min-height:42px!important;justify-content:flex-start!important;font-size:11px!important}
  .crm-top-nav .nav-dropdown{display:block!important;width:100%!important}
  .crm-top-nav .app-nav-menu,.crm-top-nav .app-nav-menu-wide{position:static!important;width:100%!important;max-width:none!important;min-width:0!important;transform:none!important;max-height:none!important;margin:3px 0 7px!important;box-shadow:none!important}
  .crm-top-layout .dashboard-hero-modern{grid-template-columns:1fr!important}
  .crm-top-layout .crm-subheader{flex-wrap:wrap}
  .crm-top-layout .crm-global-search{flex:1 1 420px;width:auto!important}
  .crm-top-layout .crm-subheader .company-switch{margin-left:0!important;flex:1 1 auto}
}
@media(max-width:760px){
  .crm-main-header{padding:8px 10px!important}.crm-header-brand img{width:72px!important;height:40px!important}
  .crm-header-actions .icon-button:first-child{display:none!important}
  .crm-subheader{padding:7px 10px!important;gap:8px!important}
  .crm-global-search{order:1!important;flex-basis:100%!important;width:100%!important}
  .crm-subheader .company-switch{order:2!important;flex:1 1 100%!important;width:100%!important}
  .crm-subheader .company-switch select{max-width:none!important;flex:1}
  .crm-health-compact{order:3!important;width:100%;justify-content:flex-start;white-space:normal!important}
  .crm-top-layout .page-shell{padding:18px 12px 28px!important}
  .crm-top-layout .page-heading>div:first-child{flex-basis:100%}
  .crm-top-layout .page-heading>div:last-child{width:100%!important;justify-content:stretch!important}
  .crm-top-layout .page-heading>div:last-child .btn{flex:1 1 150px!important}
  .crm-top-layout .form-grid{grid-template-columns:1fr!important}
  .crm-top-layout .wide{grid-column:auto!important}
  .crm-top-layout .metrics-grid,.crm-top-layout .metrics-grid-modern,.crm-top-layout .dashboard-summary-grid,.crm-top-layout .management-grid{grid-template-columns:1fr!important}
  .crm-top-layout .dashboard-grid-modern,.crm-top-layout .report-grid{grid-template-columns:1fr!important}
  .crm-top-layout .dashboard-hero-modern{padding:18px!important}
  .crm-top-layout .dashboard-hero-modern h2{font-size:22px!important}
  .crm-top-layout .action-row .btn,.crm-top-layout .report-actions .btn{flex:1 1 145px!important;min-width:0!important}
  .crm-top-layout .data-table{min-width:640px}
  .crm-top-layout .app-footer{padding:12px!important;flex-direction:column!important;align-items:flex-start!important;gap:8px!important}
  .crm-top-layout .app-footer-brand,.crm-top-layout .app-footer-developer{max-width:100%;overflow-wrap:anywhere}
  .crm-top-layout .toast-stack{top:auto!important;bottom:14px!important;right:10px!important;width:calc(100vw - 20px)!important;max-width:calc(100vw - 20px)!important}
}
@media(max-width:520px){
  .crm-top-layout .page-heading h1{font-size:22px!important;line-height:1.15}
  .crm-top-layout .page-heading p{font-size:12px!important}
  .crm-top-layout .btn{font-size:12px;padding:9px 11px}
  .crm-top-layout .campaign-card,.crm-top-layout .panel{padding:16px!important}
  .crm-top-layout .data-table{min-width:600px}
  .crm-top-layout .pagination-bar{flex-wrap:wrap}
}

/* === 1.6.1 · foco do atendente, respostas específicas e grupos === */
.settings-theme-section{padding-bottom:28px;margin-bottom:30px;border-bottom:1px solid var(--ui-border,var(--line))}.settings-global-section{padding-top:4px}.settings-theme-section .section-header p{margin:4px 0 0}.chat-group-summary{display:inline-flex;align-items:center;gap:5px;min-width:0;flex-wrap:wrap}.chat-group-summary>.icon{width:14px;height:14px}.group-pill{max-width:190px;overflow:hidden;text-overflow:ellipsis}.contact-groups-block .link-button{font-size:11px}
.message.replyable{cursor:pointer}.message.replyable .message-bubble{position:relative;transition:border-color .15s ease,box-shadow .15s ease}.message.replyable:hover .message-bubble{border-color:var(--ui-primary,#19e7a5);box-shadow:0 0 0 1px color-mix(in srgb,var(--ui-primary,#19e7a5) 35%,transparent),0 6px 22px #0002}.message-reply-label{opacity:0;transition:opacity .15s ease;margin-left:7px;color:var(--ui-primary,#19e7a5);font-weight:700}.message.replyable:hover .message-reply-label{opacity:1}.message-quote{border-left:3px solid var(--ui-primary,#19e7a5);background:color-mix(in srgb,var(--ui-surface-alt,#082f32) 86%,transparent);border-radius:7px;padding:7px 9px;margin:0 0 8px;display:flex;flex-direction:column;gap:2px;max-width:100%}.message-quote strong{font-size:10px;color:var(--ui-primary,#19e7a5)}.message-quote span{font-size:11px;color:var(--ui-muted,#8ba9a3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-preview{display:flex;align-items:center;justify-content:space-between;gap:12px;border-left:4px solid var(--ui-primary,#19e7a5);background:var(--ui-surface-alt,#082f32);border-radius:9px;padding:9px 11px;margin-bottom:9px}.reply-preview>div{min-width:0;display:flex;flex-direction:column;gap:2px}.reply-preview span{font-size:9px;color:var(--ui-primary,#19e7a5);font-weight:750}.reply-preview strong{font-size:11px;color:var(--ui-text,#effffb);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.reply-preview button{border:0;background:transparent;color:var(--ui-muted,#8ba9a3);display:grid;place-items:center;padding:4px}.reply-preview .icon{width:15px;height:15px}
/* O modo expandido mantém a esteira de filas visível e maximiza a área da conversa. */
.crm-v2 .inbox-shell.chat-expanded{position:fixed!important;inset:0!important;z-index:140!important;margin:0!important;border:0!important;border-radius:0!important;width:100vw!important;height:100dvh!important;max-width:none!important;grid-template-columns:minmax(270px,330px) minmax(0,1fr)!important;background:var(--ui-bg,#041a1d)!important}.crm-v2 .inbox-shell.chat-expanded .contact-panel{display:none!important}.crm-v2 .inbox-shell.chat-expanded .chat-panel{min-width:0}.crm-v2 .inbox-shell.chat-expanded .messages-area{padding-inline:clamp(18px,4vw,60px)}
/* Perfil atendente: somente fila + chat, sem dashboard, contexto lateral ou barras administrativas. */
body.role-agent .crm-main-header{min-height:64px}.role-agent .crm-header-brand a{cursor:default}.role-agent .crm-top-nav{justify-content:flex-start}.role-agent #main-content{min-height:calc(100dvh - 64px);overflow:hidden}.role-agent .global-warning{display:none!important}.role-agent .app-footer{display:none}.role-agent .inbox-shell.agent-workspace{margin:0!important;border-radius:0!important;border-inline:0!important;border-bottom:0!important;height:calc(100dvh - 64px)!important;grid-template-columns:minmax(275px,330px) minmax(0,1fr)!important;max-width:none!important}.role-agent .agent-workspace .conversation-list{min-width:0}.role-agent .agent-workspace .chat-panel{min-width:0}.role-agent .agent-workspace .contact-panel,.role-agent .conversation-info-button{display:none!important}.role-agent .agent-workspace .list-header{padding-top:16px}.role-agent .agent-workspace .list-selects{grid-template-columns:1fr}.role-agent .agent-workspace .messages-area{padding-inline:clamp(18px,3vw,48px)}.role-agent .agent-workspace .message{max-width:min(78%,760px)}.role-agent .agent-workspace .chat-composer{padding-inline:clamp(14px,3vw,42px)}.role-agent .crm-header-actions .crm-user-block-text{display:none}
@media(max-width:900px){.crm-v2 .inbox-shell.chat-expanded,.role-agent .inbox-shell.agent-workspace{grid-template-columns:minmax(250px,310px) minmax(0,1fr)!important}.message-reply-label{opacity:1}.role-agent .crm-header-brand span{display:none}}
@media(max-width:650px){.crm-v2 .inbox-shell.chat-expanded,.role-agent .inbox-shell.agent-workspace{display:block!important;height:calc(100dvh - 58px)!important}.crm-v2 .inbox-shell.chat-expanded.mobile-chat .conversation-list,.role-agent .inbox-shell.agent-workspace.mobile-chat .conversation-list{display:none!important}.crm-v2 .inbox-shell.chat-expanded.mobile-chat .chat-panel,.role-agent .inbox-shell.agent-workspace.mobile-chat .chat-panel{display:flex!important}.role-agent .agent-workspace .message{max-width:90%}.chat-group-summary .pill{max-width:115px;overflow:hidden;text-overflow:ellipsis}}


/* === 1.6.2 · hotfix navegação administrativa e chat expandido === */
body.chat-expanded-active{overflow:hidden!important}
.crm-v2 .inbox-shell.chat-expanded{box-shadow:none!important}
.crm-v2 .inbox-shell.chat-expanded [data-action="toggle-chat-expand"]{background:var(--ui-primary,#19E7A5)!important;color:#04211a!important;border-color:var(--ui-primary,#19E7A5)!important}
.role-agent .inbox-shell.agent-workspace.chat-expanded{position:fixed!important;inset:0!important;z-index:160!important;margin:0!important;width:100vw!important;height:100dvh!important;max-width:none!important;border:0!important;border-radius:0!important;grid-template-columns:minmax(205px,235px) minmax(0,1fr)!important;background:var(--ui-bg,#041a1d)!important}
.role-agent .agent-workspace.chat-expanded .conversation-list{width:auto!important;min-width:0!important}
.role-agent .agent-workspace.chat-expanded .list-header{padding:12px 12px 10px!important}
.role-agent .agent-workspace.chat-expanded .list-heading h1{font-size:17px!important}
.role-agent .agent-workspace.chat-expanded .list-heading .tiny{display:none!important}
.role-agent .agent-workspace.chat-expanded .list-filters{gap:5px!important}
.role-agent .agent-workspace.chat-expanded .filter-chip{padding:6px 8px!important;font-size:9px!important}
.role-agent .agent-workspace.chat-expanded .list-selects{grid-template-columns:1fr!important}
.role-agent .agent-workspace.chat-expanded .conversation-item{padding:11px 10px!important;gap:8px!important}
.role-agent .agent-workspace.chat-expanded .conversation-item .avatar{width:34px!important;height:34px!important;min-width:34px!important}
.role-agent .agent-workspace.chat-expanded .conversation-preview{font-size:10px!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.role-agent .agent-workspace.chat-expanded .conversation-tags{display:none!important}
.role-agent .agent-workspace.chat-expanded .chat-header{padding-inline:18px!important}
.role-agent .agent-workspace.chat-expanded .messages-area{padding-inline:clamp(22px,6vw,90px)!important}
.role-agent .agent-workspace.chat-expanded .message{max-width:min(72%,900px)!important}
.role-agent .agent-workspace.chat-expanded .chat-composer{padding-inline:clamp(20px,6vw,90px)!important}
@media(max-width:900px){.role-agent .inbox-shell.agent-workspace.chat-expanded{grid-template-columns:minmax(180px,215px) minmax(0,1fr)!important}}
@media(max-width:650px){.role-agent .inbox-shell.agent-workspace.chat-expanded{display:block!important}.role-agent .inbox-shell.agent-workspace.chat-expanded.mobile-chat .conversation-list{display:none!important}.role-agent .inbox-shell.agent-workspace.chat-expanded.mobile-chat .chat-panel{display:flex!important}}


/* === 1.6.3 · chat expandido real, sem espaço residual === */
html.chat-expanded-root,
body.chat-expanded-active{width:100%!important;height:100%!important;overflow:hidden!important;overscroll-behavior:none!important}
body.chat-expanded-active.crm-top-layout{height:100dvh!important;min-height:100dvh!important;max-height:100dvh!important;overflow:hidden!important}
body.chat-expanded-active.crm-top-layout .crm-top-shell{height:100dvh!important;min-height:100dvh!important;max-height:100dvh!important;display:flex!important;flex-direction:column!important;overflow:hidden!important}
body.chat-expanded-active .crm-main-header,
body.chat-expanded-active .crm-subheader,
body.chat-expanded-active #global-warning,
body.chat-expanded-active .app-footer{display:none!important}
body.chat-expanded-active.crm-top-layout #main-content{display:block!important;flex:1 1 auto!important;width:100%!important;height:100dvh!important;min-height:0!important;max-height:100dvh!important;margin:0!important;padding:0!important;overflow:hidden!important;overflow-x:hidden!important}
body.chat-expanded-active .inbox-shell.chat-expanded,
body.chat-expanded-active.role-agent .inbox-shell.agent-workspace.chat-expanded{position:relative!important;inset:auto!important;top:auto!important;right:auto!important;bottom:auto!important;left:auto!important;z-index:auto!important;display:grid!important;grid-template-columns:clamp(190px,17vw,230px) minmax(0,1fr)!important;grid-template-rows:minmax(0,1fr)!important;width:100%!important;height:100dvh!important;min-height:0!important;max-height:100dvh!important;margin:0!important;padding:0!important;border:0!important;border-radius:0!important;overflow:hidden!important;box-shadow:none!important;background:var(--ui-bg,#041a1d)!important}
body.chat-expanded-active .inbox-shell.chat-expanded>.conversation-list,
body.chat-expanded-active .inbox-shell.chat-expanded>.chat-panel{height:100%!important;min-height:0!important;max-height:100%!important;overflow:hidden!important;align-self:stretch!important}
body.chat-expanded-active .inbox-shell.chat-expanded>.contact-panel{display:none!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-list{display:flex!important;flex-direction:column!important;width:100%!important;min-width:0!important;border-radius:0!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-header{flex:0 0 auto!important;padding:11px 10px 9px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-heading{margin-bottom:9px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-heading h1{font-size:16px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-heading .tiny{display:none!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-filters{gap:4px!important;margin-top:7px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .filter-chip{padding:5px 6px!important;font-size:8px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-selects{display:grid!important;grid-template-columns:1fr!important;margin-top:7px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-selects select{width:100%!important}
body.chat-expanded-active .inbox-shell.chat-expanded .list-items{flex:1 1 auto!important;min-height:0!important;overflow-y:auto!important;overflow-x:hidden!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-item{padding:10px 9px!important;gap:7px!important;min-height:0!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-item .avatar{width:32px!important;height:32px!important;min-width:32px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-item .item-top strong{max-width:115px!important;font-size:10px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-preview{max-width:125px!important;font-size:9px!important;white-space:nowrap!important;overflow:hidden!important;text-overflow:ellipsis!important}
body.chat-expanded-active .inbox-shell.chat-expanded .conversation-tags{display:none!important}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-panel{display:flex!important;flex-direction:column!important;width:100%!important;min-width:0!important;background:var(--ui-bg,#041a1d)!important}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-header{flex:0 0 auto!important;padding:11px 16px!important;min-height:62px!important}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-status-bar{flex:0 0 auto!important}
body.chat-expanded-active .inbox-shell.chat-expanded .messages-area{flex:1 1 auto!important;height:auto!important;min-height:0!important;max-height:none!important;overflow-y:auto!important;overflow-x:hidden!important;padding:24px clamp(24px,6vw,92px)!important}
body.chat-expanded-active .inbox-shell.chat-expanded .message{max-width:min(72%,920px)!important}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer,
body.chat-expanded-active .inbox-shell.chat-expanded .blocked-composer{flex:0 0 auto!important;margin:0!important}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer{padding:10px clamp(22px,6vw,92px) 12px!important}
body.chat-expanded-active .inbox-shell.chat-expanded [data-action="toggle-chat-expand"]{background:var(--ui-primary,#19E7A5)!important;color:#04211a!important;border-color:var(--ui-primary,#19E7A5)!important}

@media(max-width:900px){
  body.chat-expanded-active .inbox-shell.chat-expanded,
  body.chat-expanded-active.role-agent .inbox-shell.agent-workspace.chat-expanded{grid-template-columns:clamp(170px,24vw,205px) minmax(0,1fr)!important}
  body.chat-expanded-active .inbox-shell.chat-expanded .messages-area{padding-inline:clamp(18px,4vw,42px)!important}
  body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer{padding-inline:clamp(16px,4vw,40px)!important}
}
@media(max-width:650px){
  body.chat-expanded-active .inbox-shell.chat-expanded,
  body.chat-expanded-active.role-agent .inbox-shell.agent-workspace.chat-expanded{display:block!important;width:100%!important;height:100dvh!important;max-height:100dvh!important}
  body.chat-expanded-active .inbox-shell.chat-expanded.mobile-chat .conversation-list{display:none!important}
  body.chat-expanded-active .inbox-shell.chat-expanded.mobile-chat .chat-panel{display:flex!important;height:100dvh!important}
  body.chat-expanded-active .inbox-shell.chat-expanded:not(.mobile-chat) .conversation-list{display:flex!important;height:100dvh!important}
  body.chat-expanded-active .inbox-shell.chat-expanded:not(.mobile-chat) .chat-panel{display:none!important}
}


/* === 1.6.4 · modo foco: somente a conversa em tela cheia === */
body.chat-expanded-active .inbox-shell.chat-expanded,
body.chat-expanded-active.role-agent .inbox-shell.agent-workspace.chat-expanded{
  position:fixed!important;
  inset:0!important;
  z-index:220!important;
  display:block!important;
  width:100vw!important;
  height:100dvh!important;
  min-height:100dvh!important;
  max-height:100dvh!important;
  margin:0!important;
  padding:0!important;
  border:0!important;
  border-radius:0!important;
  overflow:hidden!important;
  background:var(--ui-bg,#041a1d)!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded>.conversation-list,
body.chat-expanded-active .inbox-shell.chat-expanded>.contact-panel{
  display:none!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded>.chat-panel{
  display:flex!important;
  flex-direction:column!important;
  width:100vw!important;
  height:100dvh!important;
  min-width:0!important;
  min-height:0!important;
  max-height:100dvh!important;
  overflow:hidden!important;
  border:0!important;
  border-radius:0!important;
  background:var(--ui-bg,#041a1d)!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-header{
  flex:0 0 auto!important;
  min-height:68px!important;
  padding:12px 112px 12px 24px!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-header-actions{
  display:none!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .mobile-back{
  display:none!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-status-bar{
  flex:0 0 auto!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .messages-area{
  flex:1 1 auto!important;
  width:100%!important;
  height:auto!important;
  min-height:0!important;
  max-height:none!important;
  overflow-y:auto!important;
  overflow-x:hidden!important;
  padding:28px clamp(26px,8vw,140px)!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .message{
  max-width:min(70%,980px)!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer,
body.chat-expanded-active .inbox-shell.chat-expanded .blocked-composer{
  flex:0 0 auto!important;
  width:100%!important;
  margin:0!important;
}
body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer{
  padding:10px clamp(26px,8vw,140px) 14px!important;
}
.chat-expanded-restore{
  display:none;
}
body.chat-expanded-active .chat-expanded-restore{
  position:fixed!important;
  top:14px!important;
  right:16px!important;
  left:auto!important;
  z-index:260!important;
  display:inline-flex!important;
  align-items:center!important;
  justify-content:center!important;
  gap:8px!important;
  min-height:36px!important;
  height:36px!important;
  padding:7px 10px!important;
  border:1px solid var(--ui-border,#24494d)!important;
  border-radius:10px!important;
  background:var(--ui-card,#07282b)!important;
  color:var(--ui-text,#f6fffd)!important;
  box-shadow:0 10px 30px #0004!important;
  font-size:11px!important;
  font-weight:700!important;
  white-space:nowrap!important;
  max-width:96px!important;
}

body.chat-expanded-active .chat-expanded-restore:hover{
  background:var(--ui-primary,#19E7A5)!important;
  color:#04211a!important;
  border-color:var(--ui-primary,#19E7A5)!important;
}
body.chat-expanded-active .chat-expanded-restore .icon{
  width:17px!important;
  height:17px!important;
}
body.chat-expanded-active .chat-expanded-restore span{line-height:1!important}
@media(max-width:700px){
  body.chat-expanded-active .inbox-shell.chat-expanded .chat-header{
    min-height:60px!important;
    padding:10px 56px 10px 12px!important;
  }
  body.chat-expanded-active .chat-expanded-restore{
    top:10px!important;
    right:10px!important;
    left:auto!important;
    width:38px!important;
    min-width:38px!important;
    height:38px!important;
    min-height:38px!important;
    padding:0!important;
    border-radius:10px!important;
  }
  body.chat-expanded-active .chat-expanded-restore span{display:none!important}
  body.chat-expanded-active .inbox-shell.chat-expanded .messages-area{
    padding:18px 14px!important;
  }
  body.chat-expanded-active .inbox-shell.chat-expanded .message{
    max-width:88%!important;
  }
  body.chat-expanded-active .inbox-shell.chat-expanded .chat-composer{
    padding:8px 10px 10px!important;
  }
}

/* === 1.6.6 · consulta de grupos do WhatsApp === */
.whatsapp-groups-page{max-width:1500px}.whatsapp-groups-notice{display:flex;align-items:flex-start;gap:10px}.whatsapp-groups-notice .icon{margin-top:1px;color:var(--ui-primary,var(--teal))}.whatsapp-groups-toolbar{padding:14px 16px;margin-bottom:14px;display:flex;align-items:center;justify-content:space-between;gap:14px}.wa-groups-search{display:grid;grid-template-columns:minmax(250px,1fr) minmax(190px,260px) auto;gap:10px;align-items:center;flex:1}.wa-groups-sync-state{display:flex;align-items:flex-end;flex-direction:column;gap:2px;white-space:nowrap;color:var(--ui-muted,var(--muted));font-size:10px}.wa-groups-sync-state b{font-size:12px;color:var(--ui-text,var(--ink))}.whatsapp-groups-shell{display:grid;grid-template-columns:minmax(300px,390px) minmax(0,1fr);gap:14px;min-height:620px}.whatsapp-groups-list,.whatsapp-group-reader{min-height:0;overflow:hidden}.whatsapp-groups-list{display:flex;flex-direction:column}.whatsapp-groups-list>header{padding:18px 18px 12px;border-bottom:1px solid var(--ui-border,var(--line))}.whatsapp-groups-list h2{font-size:17px;margin:3px 0 0}.wa-group-items{overflow:auto;min-height:0}.wa-group-item{width:100%;display:grid;grid-template-columns:46px minmax(0,1fr) auto;gap:11px;align-items:center;padding:13px 15px;border:0;border-bottom:1px solid var(--ui-border,var(--line));background:transparent;color:var(--ui-text,var(--ink));text-align:left;transition:background .15s ease,border-color .15s ease}.wa-group-item:hover{background:color-mix(in srgb,var(--ui-primary,var(--teal)) 7%,var(--ui-surface,#fff))}.wa-group-item.active{background:color-mix(in srgb,var(--ui-primary,var(--teal)) 13%,var(--ui-surface,#fff));box-shadow:inset 3px 0 0 var(--ui-primary,var(--teal))}.wa-group-avatar{width:44px;height:44px;border-radius:15px;background:color-mix(in srgb,var(--ui-primary,var(--teal)) 16%,var(--ui-surface-alt,#eef4f1));color:var(--ui-primary,var(--teal));display:grid;place-items:center;font-size:12px;font-weight:800;overflow:hidden;position:relative;flex:0 0 auto}.wa-group-avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}.wa-group-avatar img+span{display:none}.wa-group-item-copy{min-width:0;display:flex;flex-direction:column;gap:2px}.wa-group-item-copy strong{font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-group-item-copy small{font-size:9px;color:var(--ui-muted,var(--muted));white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-group-item-copy em{font-style:normal;font-size:9px;color:var(--ui-muted,var(--muted));white-space:nowrap;overflow:hidden;text-overflow:ellipsis;opacity:.85}.wa-group-arrow{font-size:24px;color:var(--ui-muted,var(--muted))}.whatsapp-group-reader{display:flex;flex-direction:column;background:var(--ui-surface,var(--surface,#fff))}.wa-group-reader-empty{margin:auto;max-width:470px;text-align:center;color:var(--ui-muted,var(--muted));padding:40px 28px}.wa-group-reader-empty>.icon{width:48px;height:48px;margin-bottom:14px;color:var(--ui-primary,var(--teal))}.wa-group-reader-empty h2{font-size:20px;color:var(--ui-text,var(--ink));margin:0 0 8px}.wa-group-reader-empty p{font-size:12px;margin:0}.wa-group-reader-empty.danger>.icon{color:var(--ui-danger,var(--red))}.wa-group-reader-head{display:flex;align-items:center;gap:12px;padding:15px 18px;border-bottom:1px solid var(--ui-border,var(--line));background:var(--ui-surface-alt,#f7faf8)}.wa-group-reader-head h2{font-size:17px;margin:2px 0 3px}.wa-group-reader-head p{margin:0;color:var(--ui-muted,var(--muted));font-size:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.wa-group-message-list{flex:1;min-height:420px;max-height:650px;overflow:auto;padding:24px clamp(18px,4vw,58px);background:var(--ui-bg,var(--bg));display:flex;flex-direction:column;gap:10px}.wa-group-message{align-self:flex-start;max-width:min(78%,720px);border:1px solid var(--ui-border,var(--line));background:var(--ui-bubble-in,var(--ui-surface,#fff));border-radius:14px 14px 14px 4px;padding:10px 12px;box-shadow:0 4px 16px #00000008}.wa-group-message.from-me{align-self:flex-end;background:var(--ui-bubble-out,#d9fdd3);border-radius:14px 14px 4px 14px}.wa-group-message-meta{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:5px}.wa-group-message-meta strong{font-size:10px;color:var(--ui-primary,var(--teal))}.wa-group-message-meta time{font-size:8px;color:var(--ui-muted,var(--muted));white-space:nowrap}.wa-group-message p{font-size:12px;white-space:pre-wrap;overflow-wrap:anywhere;margin:0;color:var(--ui-text,var(--ink))}.wa-group-media{display:flex;align-items:center;gap:9px;margin-top:7px;padding:9px 10px;border-radius:10px;background:color-mix(in srgb,var(--ui-surface-alt,#eef4f1) 80%,transparent);color:var(--ui-text,var(--ink));font-size:10px}.wa-group-media:hover{color:var(--ui-primary,var(--teal))}.wa-group-media .icon{width:16px;height:16px}.wa-group-media span{display:flex;flex-direction:column}.wa-group-media small{font-size:8px;color:var(--ui-muted,var(--muted))}.wa-group-readonly{padding:9px 16px;border-top:1px solid var(--ui-border,var(--line));display:flex;align-items:center;justify-content:center;gap:7px;font-size:9px;color:var(--ui-muted,var(--muted));background:var(--ui-surface-alt,#f7faf8)}.wa-group-readonly .icon{width:14px;height:14px}.wa-group-no-messages{margin:auto;text-align:center;max-width:430px;padding:40px 20px;color:var(--ui-muted,var(--muted))}.wa-group-no-messages .icon{width:38px;height:38px;color:var(--ui-primary,var(--teal));margin-bottom:10px}.wa-group-no-messages h3{font-size:16px;color:var(--ui-text,var(--ink));margin:0 0 7px}.wa-group-no-messages p{font-size:11px;margin:0}
@media(max-width:1050px){.whatsapp-groups-toolbar{align-items:stretch;flex-direction:column}.wa-groups-sync-state{align-items:flex-start}.whatsapp-groups-shell{grid-template-columns:minmax(260px,330px) minmax(0,1fr)}.wa-groups-search{grid-template-columns:1fr minmax(170px,220px) auto}.wa-group-message{max-width:88%}}
@media(max-width:760px){.wa-groups-search{grid-template-columns:1fr}.whatsapp-groups-shell{display:block;min-height:0}.whatsapp-groups-list{max-height:390px;margin-bottom:12px}.whatsapp-group-reader{min-height:520px}.wa-group-message-list{min-height:390px;max-height:none;padding:18px 12px}.wa-group-message{max-width:92%}.wa-group-reader-head{padding:12px}.wa-group-reader-head .btn span{display:none}}